Lexus Monterey Peninsula is a dealership in Seaside known for its exceptional customer service and expertise in new and used Lexus models. The staff is friendly and welcoming, taking the time to guide customers through every step of the buying process to ensure they understand the details. Many customers have praised their experiences, highlighting the helpfulness of sales team members and financial advisors. For instance, one customer noted the patience and support provided during their decision-making process, including assistance with programming features after the purchase. The finance manager is also noted for clearly explaining options without pressure. While some customers experienced delays in service, overall feedback indicates a strong satisfaction with both sales and service departments. Lexus Monterey Peninsula is recommended for anyone seeking a positive car buying experience in the Monterey Bay Area.
One of the main reasons we have owned 5 Lexus autos is the high level of ongoing service. They are reliable and my service coordinator, Austin, does a great job of keeping me informed about any issues.
August 2026
They went the extra mile. Explained thoroughly and did excellent work. I’ll be going back for next service. I highly recommend them
August 2026
The staff is welcoming and professional! The service was complete and communication was clear!
