“I’ve been a customer for a long time and it’s been always a pleasure to come here for a car purchase/lease or maintenance. Everyone is very professional and courteous here. The information provided is always timely and everyone helps to make the best decision. Kudos to Laly and Mike in the maintenance department for always willing to help! And a big thank you to John who helped with a new lease of 2026 X7! He was very patient, approachable and always connected! From the car selection to final agreement numbers he was always there to answer questions and accommodate! BMW of Monterey has the best team!”
“Service was fast and friendly. Especially nice to book on a weekend. I was surprised they didn’t wash my car, considering other Ford dealers do when I get it serviced and I do pay the premium service each month (it’s a good costumer service touch to automatically have). The employees in the dealership were pleasant and welcoming while waiting.”
“My advisor was Jesse and he really uplifted my day. After informing me I was 1 day early for my 5000 mile maintenance, he graciously allowed me to have the inspection done. And it was done super fast and complete with a video of the inspection. Thank you Jesse. Very empathic advisor!”