Acura of Sherman Oaks is a dealership dedicated to meeting the needs of its customers with a friendly and professional team. Customers find the staff, including sales and service personnel, to be nice, knowledgeable, and supportive. The showroom features a wide selection of new Acura models, such as the RDX, MDX, RLX, TLX, ILX, and the new NSX. Many reviews highlight positive experiences with salespeople who are patient, not aggressive, and eager to help customers feel comfortable during the car-buying process. Service visits are praised for their quality work, with staff confirming details and performing repairs as promised, although some mention that the car wash could be better. The dealership offers genuine parts and accessories, along with incentives available on their website. Overall, Acura of Sherman Oaks is seen as a place where customers can enjoy a smooth, honest, and enjoyable experience whether purchasing a vehicle or getting service.
They get it done...but it's gonna cost you. Repairs took longer than expected. The UBER rides to and from home to pickup my car was nice, really appreciated. UBER drivers kept me waiting almost 2 hrs...
August 2025
I recently went in and was greeted by Ernest Sales Manager and he was very helpful, made the process for my cousin super easy.
October 2024
Jasmine and Alex made it super easy, NOT aggressive and really enjoyable to make a move to Acura. My first Acura and won't be my last.
