Karsten Imports is a trusted automotive repair shop known for its honest and high-quality service. Customers appreciate their clear communication, professionalism, and reasonable prices. The team is experienced and knowledgeable, capable of handling a variety of issues, from minor repairs to more complex problems. One customer had a frustrating experience with a previous mechanic but found relief and confidence in Karsten Imports when they identified a faulty part that caused misfires in their Subaru WRX. The staff explained the repairs thoroughly and replaced the part, making the car run smoothly again. Another customer praised the team for fixing chewed hoses and sensor wires within a day, demonstrating their quick turnaround. They also offer helpful advice and referrals if they cannot fix something themselves. Customers feel at ease, especially women, due to the friendly, honest, and straightforward approach of the staff. Additionally, the shop provides valuable guidance on vehicle purchases, with staff sharing tips and advice in a friendly manner. Whether for routine service, urgent repairs, or pre-purchase inspections, Karsten Imports consistently delivers trustworthy, efficient, and caring service. Their commitment to customer satisfaction makes them a go-to choice for automotive needs.
Dealership and another shop quoted me 4-7k for unnecessary suspension repairs with vague blanket diagnoses. Mats broke down what work was actually needed and why and gave me a fair price for the critical components.
December 2024
Favorite mechanic in the valkey. Pricing is fair, transparent, and reasonable. They do great work on my Toyota
December 2023
Most honest and knowledgeable shop I have ever been to.
