Rite Aid is a leading drug store chain that offers superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid for their everyday health and wellness needs because the staff consistently understands and exceeds their expectations. The stores are clean, well-organized, and stocked, though some customers have noticed occasional shortages on certain items. Despite this minor complaint, customers are generally pleased with the overall experience, praising the friendly and knowledgeable staff, especially the pharmacists and managers who are attentive to customer needs. The Rite Aid location at 13333 Riverside Dr. in Sherman Oaks has been a favorite of many customers for decades, with some describing it as feeling like a small-town drug store. The staff is consistently praised for their kindness, helpfulness, and expertise, creating a welcoming atmosphere for all who visit. Customers appreciate the store's commitment to providing excellent service, even during late-night emergencies when other stores may be closed. Overall, Rite Aid is a trusted destination for customers seeking a wide range of health and wellness products, services, and personalized care from a dedicated team of professionals.
I love my friendly neighborhood pharmacy at rite aid, the staff here is always helpful and friendly. I got my monthly prescription and a pneumonia shot. And a nice compliment from the pharmacist who gave me my shot.
June 2024
I actually prefer this Rite Aid store over CVS as it feels more like a small town drog store with friendly staff. This location is clean but I notice that they seem a little low on inventory at times which is my only minor complaint. Otherwise, I'm happy with them.
May 2024
The staff is friendly at this location but sometimes the store is lacking items on the shelves that I’m looking for. I prefer going to this rite aid because there are multiple self checkouts available so my purchases are usually pretty quick.