Shingle Springs Subaru is known for its exceptional customer service and a friendly atmosphere. The staff is dedicated to answering questions and providing thorough, patient assistance, particularly for older customers. Many reviews highlight Chelsea's fantastic support and Trevor's knowledgeable guidance during the car purchasing process, making it the easiest experience for buyers. Customers frequently recommend the dealership to family and friends, noting that they feel treated like family rather than just clients. In the service department, Brandon stands out for his honest assessments and comprehensive reports, which include videos and pictures. He respects customers' decisions, offering support without pressure. The dealership also offers complimentary services like inspections, fluid top-offs, and car washes. Additionally, the presence of a dog park enhances the waiting experience for customers with pets. With a loyal customer base, many return for multiple purchases and services, appreciating the knowledgeable staff who prioritize customer needs and budgets. Shingle Springs Subaru consistently delivers a pleasant experience, making it a top choice for Subaru sales and service.
The staff are all friendly and knowledgeable. The owner is awesome, and I would recommend Shingle Springs Subaru to all my friends and family!!!
August 2024
This has been a very pleasant experience purchasing our 2024 Subaru Ascent at Shingles Springs Subaru. This is our 16th car purchase and has been the most pleasant and easiest car purchase we ever had. Trevor was very knowledgeable, helpful, honest and straightforward. Staff at Subaru Shingle Springs are very friendly and... read full comment
August 2024
This is the best place to have your Subaru serviced. Not only are all the employees friendly & knowledgeable but they have an awesome dog park to use for your dog while you wait!
