AutoZone Auto Parts on Sycamore Dr in Simi Valley, CA, is recognized for its exceptional customer service and knowledgeable staff. Customers consistently praise the employees for their professionalism, patience, and positive attitudes. Many have shared experiences where staff went above and beyond to assist with various auto-related issues. For instance, one customer appreciated the help in selecting and installing windshield wiper blades, highlighting the staff's genuine care. Another customer, who faced difficulties with car lights, received assistance from an employee who not only confirmed the correct parts but also changed them for free, greatly improving their safety during rainy conditions. Additionally, customers have reported positive experiences with battery-related issues. One customer was pleasantly surprised when an employee cleaned and tightened a dirty battery free of charge, avoiding unnecessary expenses on repairs. Overall, AutoZone in Simi Valley stands out for providing valuable assistance and creating a welcoming environment for all customers, ensuring they leave satisfied and grateful for the help received.
I received excellent help with ordering a part from an employee named Will Maloney at this location, very knowledgeable and friendly
March 2024
THANKs Yuriel & Ernesto for EXCELLENT Experience helping me to choose & insall the right Windshield Wiper Blade. I am Retired Disabled Elderly Man. These Gentleman are Professional, Knowledgeable, Patient & Genuinely Positive Attitudes & Conduct. Many Thanks. V/R, ARTēē
January 2024
Have great advice when needed and very knowledgeable staff.