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“Super friendly staff
Made it incredibly fast and easy to get a storage unit. online was somewhat complicated, I'm terrible with names but I believe the lady's name was Sue or Susan or Susie something like that, anyway, she was amazing she went above and beyond to help me with the whole process. Would definitely recommend”
“Serena is awesome !! Fast and efficient customer service. Renting a storage unit or upgrading to a different size has never been easier ! I’ve used other storage units in simi valley and this is the best one yet ! It’s clean, AC always working, there’s plenty of carts on the first floor to use and just an overall great experience being a Simi resident storing my extra items here. Thank you extra space !!”
“Spoke to Kelsey today she is amazing very helpful. Very knowledgeable. Walk me through it with ease. Kelsey was very patient and if I was an employer, I would hire her in a heartbeat. Her customer service is outstanding and no I wasn’t paid or asked to write a review for her. She was that good. It’s great to have good people working for you. I appreciate that very much.”
“Blaze was wonderful! He was very professional and friendly. He explained the process and reviewed my rental agreement with me to make sure I understood exactly what it entailed and what to expect in the future. The store manager Keegan was friendly and helpful as well. Dylan was also helpful in setting up and appointing over the phone for my walkthrough. I’m looking forward to being a long term tenant. Thank you U-Stor-ItSimi Valley.”
“The Customer Service Gentleman was phenomenal. He gave me all the steps I had to complete in a very practical manner which expedited my storage rental. I recommend Public Storage and their phenomenon Employee.”
“This is was as stressless as it gets. From the first meeting to the last box off the truck I never had a single worry. We moved 400 miles North. The crew did an impeccable job on move-out day and another impeccable job on move-in day. Everything was handled with such care. The foreman on the job was there for both moves and made sure everything went according to plan. All packed well. Nothing broken. Nothing missing. The pricing was fair and better than other quotes.”
“Katie was very nice, helpful and professional. She answered all my questions over the phone, and when we met she made me feel welcomed and like I could trust them to guard my things.”
“this place actually made my day, when I realised theyd kept my box safe for THREE extra months after i forgot the code
thank you honestly whoever was dealing with my mess DEFINATELY went above and beyond”
“Had a unit here for several years, and just moved out to get a storage unit closer to my house. Responsive staff, always was able to find a cart, gate was always accessible during their posted hours, never had any security issues or otherwise.”
“The folks over at West Simi Lock-Up provide some of the most professional and courteous service around Simi Valley. Nothing but positive experiences having my stuff there for over a couple years. Their prices were some of the lowest around east Ventura County, and the facilities are kept immaculate and safe. If I ever have a need for a storage unit again, they will be the first business I go to.”
“This place is great! From the office staff to the onsite security its five stars all the way.
Very convenient to enter and exit the facility which is a huge plus.”
“Big shout out to Ashley S.!!! She helped my boyfriend and I today get our trailer and all the right hook ups. She was really kind and helpful and made it a great experience!!”
“Excellent, knowledgeable representatives. Patiently assisted me (I am a 68 yo nurse) with my online registration, check-in and check-out. Very easy experience. HIGHLY recommend.”
“This is a long overdue review but I had a great experience with this vendor for a move from Santa Barbara to San Diego last year. We had a minor issue with some very small damage on our move-out that our landlord put up a fuss about, and they handled it entirely.”
“Melissa is the main reason we stayed with Outrig when they took over the storage facility. She is personable, kind, very efficient and knows everything about what is going on. She can answer any question you have.
I was glad to hear that Outrig will soon have someone who can repair RVs and we will be able to get our RV washed.”
10AM - 5:30PM
2240 First St, Simi Valley
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“Victor at US Storage was absolutely wonderful! He was incredibly efficient, professional, warm, and friendly. He made the entire process easy and stress-free, and his great attitude really stood out. It’s refreshing to receive such genuine and helpful customer service. Thank you, Victor, for making my experience such a positive one!”