Simi Valley Insurance Services is highly praised for its knowledgeable, friendly, and caring staff. Customers have found the agency to be honest and helpful, especially after having trouble with larger companies. The team, including staff members like Elizabeth, Christina, Maria, and Mrs. Ventura, are known for taking the time to address each customer's needs thoroughly, providing personalized service and multiple quotes to ensure the best coverage at great rates. Many clients appreciate how the agency handles all aspects of their auto, home, and flood insurance, often managing questions and claims efficiently. The personal and down-to-earth approach creates a small-town feel, while offering the resources of a larger operation. Customers express gratitude for the excellent service, patience, and ongoing support, making this agency a trusted choice for insurance needs in the community.
Elizabeth and her team have taken care of my auto, home and flood insurance needs for two decades. Whenever the mortgage company or other has a question, all I need to do is forward it to them, and they take care of it for me. I have had several claims, as well, and I’ve always received good service from the policies.... read full comment
February 2023
Hands down Maria and Mrs. Ventura are second to none !!! Please continue your formula of customer service .Me and my family love the continues great service y'all provide !! Can't thank you girls enough .Being a Simi Native there is nobody better than Simi Valley Insurance!!!!!!!!!
February 2023
Hi Guys, New customer here just signed up today with Maria. She was awesome very patient and took her time shopping various quotes for me. At the end she was able to get me premier coverage at a great rate. She was efficient, knowledgeable and very friendly. Thank you for your help.
