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November 2023 by Janet Boyle
Highly recommended shop! They did a great job repairing my car. And, they were very professional to work with!Services: Painting
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September 2023 by Milton Bosch
We had damage to three sides of our Tesla Model S. The car looks brand new even though it's ten years old! So satisfied with CarStar auto body.Services: Painting
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August 2023 by Carol Barge
Debbie and Alexis are a joy to work with! They’re responsive, thorough and quick. The work done by the body shop is excellent. I have used their services twice and both times have been extremely pleased. Highly recommend!Services: Painting
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August 2023 by Garland Lamb
I’ve been a client since I moved to Sonoma 16 years ago when they were Body Best. This place offers wonderful service. The communication is great, they do fantastic body work, and the staff is simply a joy to work with. Their detailing is second to none.Services: Painting
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August 2023 by Darcy Farnan
Very friendly, professional and efficient! My car was repaired quickly and everything appear to be perfect!
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March 2023 by Steve Scholey
Great job done. Super painless. Made my car look like new. Very responsive to my questions. Strong recommendationServices: Painting
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March 2023 by professional exterminator
Top notch on all levels! Clear communication from start to finish. Above that was the completing the service a day ahead of original timeline. Local, friendly and fair. Can’t beat itService: Body & Trim
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January 2023 by Owethu Ka Teddy
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October 2022 by Nica F.
I was worried when I didn't know where else to take my car since Tesla Collision was far from where I lived. So I have to look somewhere closest to me to take care of my car. CARSTAR took all the worries away. They communicated so well and everyone I end up talking knows whats going on about my car, every update and all the information I needed. Quality of service was above and beyond! I had my peace of mind while they have my car and ensure me that they'll take good care of it. THEY DID! Dino, Debbie, Alexis, Brent and to the whole staff, THANK YOU ALL!
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October 2022 by Dyan E.
We have white 2022 Tesla Model Y. We took our car to the Sonoma location because of good reviews. They installed new lift gate and driver side rear quarter panel. The employees are nice but the paint job is awful! Aside from the color didn't match, several spots with bubbles, areas on the bottom lift gate the paint faded and last but not the least they didn't install back the rear pan cover! If I didn't check underneath the car they wouldn't let us know they forgot to install it! We took it back, they fixed the bubbles but not the color mismatch. They said Tesla used 4 different brands of paint using the pearl white and it's hard to match the exact color of the car. Whatever. After the second time I still saw some imperfections on the paint job. Couple spots not polished or it was polished but didn't have clear coating.
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September 2022 by Mr. DeMenno
I was amazed at the cleanliness the friendliness and the quality of the work. Everything was promised on time I was kept apprised of the status via the text service which was nice. Car came back looking better than when I bought it brand new! Brhett who was my representative helping me was first class I’ve recommended him and their shop to my daughter and a couple friends so I hope they go there because I know they’ll have the same experience I did.Service: Body & Trim
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July 2022 by John Heffner
They did a perfect job with my Tesla. Craftmanship was flawless and service top drawer. I recommend this business for everyone.Services: Body & Trim
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July 2022 by Joe Fahrendorf
I have only the most positive things to express regarding my experience with Sonoma Car Star. People were responsive and friendly. Work performed ahead of schedule. I like their text system to keep me updated on progress. Work performed was perfect.Services: Painting
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July 2022 by John Budinger
On-the-spot estimate! Three day repair completed earlier than promised. Loaner car provided by Body Best. Expert repair of the highest quality! And seamless coordination with my insurance company.Services: Body & Trim
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June 2022 by sarah rubin
If I could give them 100 stars, I would! Never in my life have I encountered such above-and-beyond amazing work and customer service at a body shop. I mean, nothing even comparable. I drove 45 minutes out of my way to use them since all the body shops near me were either extremely rude on the phone or told me they wouldn’t even begin to be able to look at my repairs for 3 months. Not only was CARSTAR super helpful and friendly from the very first phone call, they got me in that day, and finished my repairs almost a week ahead of schedule. They also kept me updated by text throughout the process, explained everything clearly, and were so kind and helpful with managing my rental car situation. Absolutely recommend CARSTAR and will continue to use their services in the future (in spite of them being 45 minutes from where I live!).Services: Body & Trim
