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June 2023 by JS H.
We love this place. Haven't been there a single time when people weren't super friendly and super helpful & patient. And we've been there many times to get paint for many projects including walls, cabinets, railings/decks, antique tables etc. Just recently we needed paint colors matched for a cool old gray-teal colored wooden patio table we were eager to restore. Initially I had the gray matched by a different local HW store as I had to go there to buy other stuff, but I wasn't really happy with the automatically matched result, so I went here to get it redone. KM nailed it. They use the machine to pre-match the color as a starting point and then, using their vast experience and artistic instincts, manually refine it to make it awesome - and awesome it was for both colors. The guys there are always in a good mood, too, respectfully joking with each other and their customers, which in my experience is a good sign for the quality you get.- Bottom line, highly recommended!
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January 2023 by Francisco V.
Robert at Kelly-Moore is professional, knows his paints and is customer friendly. We've been doing business with them for over 10 years and their paints are amazing. Stop buy and do business here!
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June 2021 by Melyn M.
My husband and I purchased all of my house paint at Kelly Moore Paints, and Robert was absolutely stunning. Not only did he match all the different paints for me, but he even offered to deliver it to me in Santa Rosa. His customer service is unparalleled to most now-a-days. Kelly-Moore really needs to better support the Sonoma store because they have a hard time keeping good people out there such as Robert. I had the opportunity to go to any of the Santa Rosa stores, however when I was referred to Robert I was happy to make the trip to the Sonoma store. His customer service and personality are infectious and he always greets you with a big welcoming smile. Give him a raise and a promotion to a higher leadership role. These are the type of people Kelly Moore wants to keep for the long haul.
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March 2021 by Sierra L.
Suddenly the WORST customer service we've ever received coming here. The last few visits have been terrible with the two men working the store. We won't be back.
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March 2021 by Sierra P.
Suddenly the WORST customer service we've ever received coming here. The last few visits have been terrible with the two men working the store. We won't be back.
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February 2021 by Steve M.
In February 2021, my family needed to search a custom paint color I had mixed back in September of 2016. I did not have the paint name color, the number of the or a leftover can of paint. I called the Sonoma Kelly Moore Paint Store & Robert (the manager) answered. He listened to my desperate attempts to figure out the custom the custom color I had mixed from 5 years ago. The only thing I had was the day I purchased the paint and about how much I had spent on my credit card. Robert took the time to comb through the records they had on file. He found the exact name and number of the custom paint I had been searching for. He literally saved the day! He saved me hours of time so I could just get to the painting & get our house on the market to sell. Otherwise I would have had to repaint the entire house. Robert is a great employee and I really appreciated his service.
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June 2020 by Terry R.
I was in the Sonoma store early this am and I can't tell you how helpful these men were upon arriving. I have bought paint at this store many times and each and every time I am greeted by a helpful and courteous attendant!! I would never go out of town to buy paint with this type of service!!!
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July 2019 by Ed Dutkowski
EXCELLENT staff and crew.
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April 2019 by Missy patterson
Very helpful!
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January 2019 by Mike Germano
Friendly, helpful employees, and very good products and service.
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December 2018 by Mary Ann McCullough
A nice home town store run by professional and knowledgeable staff. Easy to get in and out. When they didn't have what i needed at their store without asking they made calls to other stores to get what I needed
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December 2018 by Jose Ruiz
The best service nice people
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October 2018 by Joshua Mazzaferri
The employees at this store are amazing! Very knowledgeable, personable, and go above and beyond for their customers. Their monthly sales are not to be missed, huge discounts on the items painters use most!
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February 2018 by Lisa Vargas
The lady who helped my daughter and I in the Sonoma store on Saturday 2/24/18 was very very patient and helpful in helping us pick just the right color and texture for my daughter's room
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September 2016 by Ezra Pucci
Great service! Great products!