Nails Pro is a popular salon in Sonoma known for its clean and comfortable environment. Many customers praise the technicians for doing a fantastic job, especially with gel manicures, acrylic fills, and pedicures. Visitors often mention that they receive great care, with some describing their nails as looking stunning and feeling refreshed after treatments. The salon offers services like hot rocks and deep massages, and prices are considered very reasonable. The staff is generally friendly and professional, with some reviews highlighting the welcoming attitude of certain technicians. The salon is also appreciated for its cleanliness and ability to handle late appointments, making it convenient for visitors. However, there are a few negative reviews where customers felt the staff was rude, unprofessional, or dismissive, and some issues with service quality, such as gel not setting properly. Overall, Nails Pro is regarded as a reliable and well-maintained salon that provides quality nail care, though experiences may vary.