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May 2025 by Corey Hutcheson
Got this item very quickly. I even called because I just wanted to make sure my order was right and the owner was the one who took my call. Great customer service and quick shipping. Would definitely buy from them again!!!
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January 2025 by Felipe Paraud
I had an excellent experience with Outdora! Their service was incredibly fast, and the communication throughout the process was seamless. I truly appreciate their professionalism and efficiency. Absolutely recommendable!
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December 2024 by Cynthia Travis
These folks are the best! So knowledgeable, responsive, helpful and easy to work with. Everyone went out of their way, at every opportunity, to find the exact product I was looking for and to deliver it all the way to the Mendocino Coast in time for Thanksgiving, despite the crazy weather. I'm thrilled with my purchase (a glorious Kamado Joe BBQ). The whole transaction was a delight from start to finish. Can't recommend them highly enough.
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August 2024 by Jules Esposito
Stuart was thorough, professional and trustworthy. He took the extra steps needed to ensure the job was executed with perfection and saved us a ton of hassle! I would highly recommend his services.
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June 2024 by Lee Philipson
Stuart, Betty and Max at Outdora have been terrific. I really can’t say enough positive things about them. I had a pizza oven that I had purchased from a different company and it was a defective but expensive piece of equipment. They bent over backwards to help me. They also helped me get a cover for it. In the end the defective oven was replaced with another oven and, once again, they helped me convert it to LP and set it up. Great people!
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March 2024 by Joey Matus
Ordered a pizza cover on the 10th of February and as of February 28th still no product tried calling and emailing no response
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October 2022 by Shahriar Rabii
Outdora is a first class operation with excellent customer service. I got a lot of help from them for my Alfa Forni oven which was non-operational. They offered insightful suggestions and very quickly scheduled a service call. The service tech was professional and knowledgeable. Thank you!
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October 2022 by Google user
Outdora is a first class operation with excellent customer service. I got a lot of help from them for my Alfa Forni oven which was non-operational. They offered insightful suggestions and very quickly scheduled a service call. The service tech was professional and knowledgeable. Thank you!
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September 2022 by A J.
I called Outdora when I was having trouble with a pizza oven I had bought from a different dealer. Stuart, the owner, was super helpful. He took the time to listen, make helpful suggestions and scheduled a visit from their service department. The way he took care of someone who's not even his customer speaks volumes about the values and ethics of this business. Thank you!
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January 2021 by Dianne T.
We recently installed a beautiful fire pit on our patio. We purchased it from Outdora, a fantastic local resource for fire pits, outdoor kitchens and related items. During the entire design, selection and installation process Stuart and his team exceeded our expectations in terms of quality and customer service. As an architect, I appreciated Stuart's attention to detail and his willingness to create a custom fire pit (including the creation of a physical model and a video of the fire pit). I would highly recommend Outdora.
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September 2020 by Dabez T.
Here's the deal... the mantra for today's pandemic economy: SHOP LOCAL - BUY LOCAL. Small, independently owned businesses need and deserve your patronage now more than ever. You'll get rewarded with more than great service but your investment locally pays great community dividends right here (not in Seattle/Amazon, Bentonville/Walmart, Atlanta/Home Depot). Stuart and his team did a super job when they personally delivered and set up our brand new high performance BBQ grill. Great service on a particularly hot day, perfect for grilling this evening. And... they removed the old grill. Great service, super selection and the offer to come back and service it later on!Buy local and you'll get real value from Outdora in downtown Sonoma.
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August 2020 by Tylee Holden
For weeks I have been told by Outdora that they are ordering parts for our grill and will have them in 1-2 weeks. Then I call and they take down my number to call me back since they are *so busy* and need to check the status of the parts, yet they never call me back. I would never trust them or recommend them. This has been going on for over a month now and all they did was fed me was lies.
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July 2020 by Joel R.
We've been looking at pizza ovens for a while and found Outdora recently. So happy we did because Stuart was very helpful, not only in picking the perfect oven for our family but also sharing great advice on pizza making, dough recipes, and cooking techniques. We really appreciate his knowledge and how accommodating he was to meet us on a Sunday afternoon at 430.
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June 2020 by Jaime G.
We just bought the Kamado Joe Classic from Stuart at Outdora and cannot say enough what a great experience it was! Made an appointment to meet with him and he was there within 15 minutes! I had an idea of what I wanted and he was so knowledgeable and helpful, I left there knowing I'd made the right decision for my husband's Father's Day/birthday gift! Delivery was effortless and within days of order...highly recommend for bbq, smoker, pizza oven purchase!
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June 2020 by David F.
Stuart at Outdora is an awesome resource for outdoor grilling and had exactly what I was looking for. Due to Covid-19 he set up an appointment with me and was very flexible. After my first few cooks on my new grill, I had an issue with a part and he was very responsive on getting me a warranty claim set up. Thank you Stuart!
