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November 2023 by Victoria Wright
I am sitting here now waiting for a call back from them because suddenly my code does not work. No one usually answers the phone so it's a bit frustrating. Other than that, it is an out in the open storage place that seems secure. I've had no issues and the 10 months I have been here. The internet says the gate access is till 9:00 p.m. but it's actually only till 8:00 p.m. but they have not corrected it.
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August 2023 by Diane DeGray
We have been renting with Sonoma Storage since 2019. The security and welcoming attendance given to us, by the owners, is so reassuring. We feel very safe and well taken care of. We can always get someone on the phone if we need anything; they are alway so friendly and helpful.
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September 2022 by Katelyn Price
This is the most unprofessional and manipulative business I have ever interacted with. I caution anyone considering storing anything at this location.I have a fifth wheel that I stored at Sonoma RV storage. I dropped it off at the exact location on the lot that I was told. I told them that it would be stored for a longer period of time. A few months later when I was out of the country, I got a call demanding that I move my RV asap, as it is blocking in a shipping container. When I told them that I was out of the country, they proceeded to call a locksmith to break into my rv. They broke my fifth wheel stabilizer, as this was locking the king pin. They duplicated a key to my understorage area.When I found this out, I was able to convince them to wait until I was back in the country to further touch or move my RV at all. I did not have access to a tow vehicle at the time, so the manager, Victor, told me that a friend was going to move my RV, whether or not I agreed to it or was present.I decided to be present at the time it was moved. His friend improperly hitched up my RV, thus dropping it onto the bed of the pick up truck.Victor refused to provide insurance information. He also blamed me for this happening. He was incredibly unprofessional, rude, and condescending. He told me that I was being overly sensitive for caring about the damage that this caused to my RV.After I had my RV moved to a repair shop, they continued to charge my credit card each month. I had to dispute the charge with my credit card company.They never accepted responsibility and never replaced the broken stabilizer.This location might be less expensive that other storage areas in this area, however it is absolutely not worth the money to use this business.
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August 2022 by Katelyn P.
This is the most unprofessional and manipulative business I have ever interacted with. I caution anyone considering storing anything at this location. I have a fifth wheel that I stored at Sonoma RV storage for a brief amount of time. I dropped it off at the exact location on the lot that I was told. I told them that it would be stored for a longer period of time. A few months later when I was out of the country, I got a call demanding that I move my RV asap, as it is blocking in a shipping container. When I told them that I was out of the country, they proceeded to call a locksmith to break into my rv. They broke my fifth wheel stabilizer, as this was locking the king pin. They duplicated a key to my understorage area. When I found this out, I was able to convince them to wait until I was back in the country to further touch or move my RV at all. I did not have access to a tow vehicle at the time, so the manager, Victor, told me that a friend was going to move my RV, whether or not I agreed to it or was present. I decided to be present at the time it was moved. His friend improperly hitched up my RV, thus dropping it onto the bed of the pick up truck. Victor refused to provide insurance information. He also blamed me for this happening. He was incredibly unprofessional, rude, and condescending. He told me that I was being overly sensitive for caring about the damage that this caused to my RV. After I had my RV moved to a repair shop, they continued to charge my credit card each month. I had to dispute the charge with my credit card company. They never accepted responsibility and never replaced the broken stabilizer. This location might be less expensive that other storage areas in this area, however it is absolutely not worth the money to use this business.
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April 2022 by Steve Demartini
it was great the place is clean and easy to get into i had no problems i give it a five star rating
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November 2021 by Ville Blackstone
This place is a joke! DO NOT LEAVE YOUR RV HERE. The manager is a snake. Beware. They say one price then change it later. My motor home was broken into here and they just acted like they didn't know anything.
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May 2021 by Armando S.
I purchased a trailer from here May 17th I wouldn't recommend you to do business here paperwork on trailer did not add up at DMV as agreed at deal
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November 2020 by Sharon D.
My husband and I just bought a 34' Class A coach and needed a place to store her. We live in Napa and were hoping to find a place in town but nothing was available. Sonoma RV is only about 20 minutes from us so no big deal. We signed up online and met with Alejandro to see the availabe spaces. Everything went very smoothly. They have security cameras throughout the property and each renter has there own security code so they can see on the camera who comes and goes with each code. We feel very confident that our coach is in safe hands. The rest of the staff, Richard, Victor and the young lady, whose name I can't remember, are all very helpful.
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March 2020 by Teri Thompson
Gee! I sure wish I had taken your advice when I had my RV taken to a private storage in Santa Rosa! It has been ONLY 6 months and our beautiful RV has been destroyed completely by rats, garbage and just about everything else. I am livid! So they say live and learn! Too bad it comes at such a steep price! If there is a next time I will stay at Sonoma RV Storage!!!☆!☆!☆!☆!☆!☆!☆!☆!☆!☆!☆!☆!☆!☆
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October 2019 by E H
Great place to store your trailer or?
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September 2019 by yazmin gomez
I have being doing business for a long time with this company, they are great people, they work with you to met your needs. I find the storage rates affordable...I will continue doing more business with them in the future.
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August 2019 by howard sapper
Alejandro and the team at Sonoma RV Storage are great to work with and kind to me. I highly recommend storing there
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October 2018 by Nic L.
I rented at this place for a few months. Unfortunately, I didn't notice that things were being stolen the Intel it was about time for me to leave. I reported the stolen items and the ownership told me that they did not have very good cameras and that they would not be able to help me figure out what happened to about $300 worth of stuff under my trailer. The facility is locked with a gate and Barbwire, however there are thieves coming in and out.Overall, I lost a lot of money - more money than I paid. I would not recommend this place if you have any valuable items inside your trailer or outside your trailer.
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September 2018 by NW L
very nice people working here - alejandro is so sweet. i was allowed to work on my
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September 2018 by Duncan Dwelle
Sonoma RV Storage is home to my 2nd home - my Itasca Navion class C RV "Rosie". She is in good company there with a number of other clean, well kept RVs, trailers, and trucks. This is NOT an RV graveyard!
