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June 2023 by Margaret Butler
I needed a necklace for a new turquoise top which is plain. One of the other shop owners on the square suggested “The Total Look” boutique on the square in Sonoma. I didn’t shop for clothes but there is a lot of inventory to choose from. I was there to find the perfect necklace. And I had four viable choices but one was absolutely perfect, giving me the total look I was going for! I received assistance and good suggestions from all three staff members. I came away delighted and wanted to share this suggestion with others! When you are in Sonoma, stop by The Total Look, I know you’ll find something perfect you can’t live without!!
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March 2023 by Bradley Sherborne
Great selection and a fabulous chocolate shop right there too. I’m a 60 yo woman with a 60 yo body and found great fitting pants and tips. Helpful staff.
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February 2023 by Rachel Giovannini
I order from this store all the way from Buffalo, NY. Great customer experience and communication. Will be a repeat buyer!
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January 2023 by Katherine Porter
I love this small boutique with loads of creative clothes for women. What I tried on fit my style and were comfortable. The few items I purchased were of good quality and are now some of my favorite things in my closet. They are a little pricy, but if you end up with items you love, it's worth splurging a little.
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March 2022 by Debra Blanchard
I always find something cute and different at The Total look!
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December 2021 by Edie Pierson
This buying experience has been a nightmare, first time purchase with them on line. Placed order, was to be notified when shipped, no email received, followed up with text if shipped, reply was that it shipped with tracking number, searched tracking number, no such number in ups system, call store, clerk saya she is busy will call back in a coupleminutes, no call, call 2 hours later, she says she left message for me, no message and proceeds to tell me it has already been delivered which is false. I will never purchase anything from this shop again. They have my money and I have no delivery of merchandise.
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August 2021 by Gian Marco S.
Very friendly and nice owner
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April 2021 by Lenore N.
Such nice people with a beautiful assortment of reasonably priced clothes that fit my style. Great customer service, friendly staff. If I lived closer it would be a regular stop.
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May 2020 by Lauren C.
They have been an amazing staple for this community, and so wonderful to their customers always. The mother and daughter team are such lovely people, and will be able to assist even the most unsure customer into finding something they feel amazing in. They have beautiful clothing, adorable bags, jewelry, all the accessories you could ever need, and always have great styling skills to find exactly what you need. Whether you are visiting, or a local...show them some love! They have styles that can clothe individuals from Their 20s - all the way into your golden years! I truly hope this business stays busy and bustling enabling them to stay in business for years to come. Show your support! They are an OG sonoma staple! Xoxox Afterward head down the block and treat yourself to some yummy homemade ice cream from Sonoma Scoops! You won't regret either! Xo
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February 2020 by Ellie Guillaume
Love their choices in clothing, scarves, purses. Been going about 18 yrs & always happy with selection, especially love the once a year sale in Jan/Feb. Feels like family whenever I am in the store.
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February 2020 by Audrey Han
I live in the Bay Area, 2 hours away from this boutique. Everytime I go to Sonoma, this is a MUST VISIT store for me. Always find something there, either on sale, or on special, or regular merchandise, but ALWAYS UNIQUE and reasonable. I have gotten shoes, earrings, scarves, tights, jackets, blouses from Total Look. Sales lady is always helpful and resourceful. She will tell customer whether something looks great on or when it should be skipped over. a MUST !!!
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May 2018 by Ruthie N.
I take exception to the term "pricey" for yelp's comments. If you want to look like every tom, dick and harry, sure you can get common clothes at cheap prices. However, I found this place and LOVE not just the one of a kind pieces but the manner in which the store is laid out - by color! I have more pieces from this store and still, years later I get compliments on the unique articles. Oh, and fun shoes and jewelry, too! Always helpful - never pushy - just out and out accommodating. I used to drive from Lafayette to pick up my wine down the street - now I come to look at their newest items and pick up wine as a second thought.
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August 2015 by Mike Dukart
I placed an order online through Amazon on a Saturday morning. I then sent an email asking if they could expedite my order as I had a wedding the following weekend and I needed them for the wedding. Total Look handled my order personally and shipped it same day. They ensured my order was delivered in time for the wedding, and they wrote a personal message in the package 'wishing me a great time at the wedding'. Also, I loved the shoes. Thank you!!
