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October 2023 by Bill Jabin
Absolute top notch business! My wife and I showed up without an appointment and was immediately assisted by Austin Ferreira. We were shopping for a new fireplace insert for our residence. Austin gave us a thorough explanation of the types of inserts and made a recommendation that perfectly fit the bill for our needs. The whole process was flawless! I would highly recommend Villa Terrazza. A true customer oriented business!
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September 2023 by Sarah Ramos
Customer service is amazing. Andrea has been super helpful and answered all of our questions. The quality of their products is top of the line. We couldn’t be more happy with our Tuuci umbrella and look forward to visiting again soon.
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January 2023 by Lauren Feldman
Villa Terrazza has the best customer service! They take their time showing you all of the options available and are great (but not annoying) with follow up and follow through. Their products are the best on the market - you know you're getting something that will last. Can't recommend this place more highly! Thanks for everything!
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August 2022 by Clifford Sennello
VERY high-end patio furniture. Side tables north of $1k each, a few less.Also have gas fireplaces, more reasonable. Indoors and outdoors. Don't expect Target prices.
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September 2021 by Mike D.
You can't go wrong with these guys, they know their stuff. They also have great inventory on hand and a wide variety of items and diff company lines to see and sit in. Friendly, efficient knowledgeable for all things outdoors...a great combo
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April 2021 by Therese F.
We didn't get to spend much time here, but they had a wonderful selection of patio furniture and accessories. We popped in to look at some of their fabric samples for some indoor chairs we were ordering from another store. What a joy that they had larger samples and they very graciously let us go through them. It is wonderful to see local businesses helping each other out. Next time I have the need to spruce up one of my outdoor "rooms," I'm definitely heading back here!
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October 2020 by Bob G.
We purchased an outdoor table and 4 chairs. The store has an excellent selection of furniture of all types, umbrellas, etc. You are probably going to find something that suits your taste. Their handling of Coronavirus procedures is also excellent. We had to make an appointment to come in and seemed to be the only customers in the store. Everyone was masked. If you choose something not in stock, it can take a long time to come in. In our case, it took 3 months between order and delivery, and it wasn't just the chairs from Europe, but also the table from California that seemed to be a holdup. We were originally told that the chairs would arrive in 4-6 weeks. They charge for delivery. In our case, it came to 7% of our total order. We don't have a truck, so we didn't have a choice, but it seems like a lot in retrospect. The communication process while we were waiting for our order to come in and to set up delivery was poor. They don't seem to use email very much. There were a few times where I received a call from them and I would call them back and leave a message, but never received a reply or follow-up. The actual delivery happened after we returned home from being evacuated because of the Glass fire in Napa and Sonoma. The salesperson said he would call the next day to confirm everything was OK, but we never heard from him. I'm sure some of this has to do with the Coronavirus, but still, it's not like we were calling them every week. We were trying to respond to their calls to us. To summarize: We really like the furniture we purchased. We probably wouldn't have found it easily elsewhere. Be prepared to wait for any special orders. Don't be surprised if they don't call you back when you leave a message.
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September 2020 by Megan Segre
Villa Terrazza is the best! As a local of 20 years it's really nice to have such a responsive business in town. The indoor/outdoor shop is great fun to explore (so many wonderful tables, chairs, etc) and the staff is very knowledgeable without being pushy. Recently Theresa enthusiastically helped us when our four year old cushions were re-covered and they needed some attention due to sun damage. Without hesitation, Theresa attended to the issue and kept regular contact with us throughout the process. I would like to note that the problem was not with Villa Terrazza's work but with a vendor who with Theresa's help agreed to replace the cushions as needed. Theresa is not someone who "lets the ball drop." We are in need of another table and chair set and will be visiting them in the very near future! Thanks for all of your help, Theresa!
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August 2020 by Barby Vasilj
Excellent service from start to finish! Teresa and co. were patient and understanding with me. She assisted me with my space and provided me with what I was exactly looking for. It has furniture that is quality and unique.
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August 2020 by Ramona Quartaroli
Everyone is knowledgeable and friendly. They bent over backwards to accommodate after an unfortunate issue occurred delaying my chair even more. They went out of their way to accommodate me. I recommend this store. Beautiful furniture.
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August 2020 by Ronald Fontana
my first purchase was not a positive experience however they went above and beyond to make it right. A very reputable business. Ron Napa Ca
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August 2020 by Melissa Schmitt
Great service, quickly got what i needed.
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June 2020 by Zialena Winery
Easy to work with and great selection of patio furniture for our winery!
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June 2020 by Victoria Chaban
Most wonderful experience. The best selection. My favorite outdoor furnishing resource.
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May 2020 by Lynda MacKenzie
Villa Terrazza has a beautiful assortment of products and delightful service!
