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March 2024 by Gerson Menezes
Celeste is a retail rockstar! She helped me out while a kitchen class was going on in their demonstration kitchen in the last hour of the store’s operating day with fining my parents some afternoon tea snacks. She even offered to wrap them for me since she knew they were gifts. She did all this while answering phones and making sure the people on hold were being taken care of as well. She’s the reason in person retail is such a delight vs. shopping online! Major kudos to her and the original Williams-Sonoma store team! Just absolutely above and beyond!
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February 2024 by __
Apparently the original store location of the famous chain. Props for keeping it updated. The retail chain itself is whatevs, as in it's for high end kitchen ware for people who like to roleplay as a chef.
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December 2023 by Janet Douglas
Love this original store! Purchased a suite of Breville small appliances in Sea Salt. They look fabulous on my white counter tops, and I use them regularly. Smart oven air fryer, so easy to use. Barista express, I use every day, and the sous Chef food processor is helping me cook more than ever!Dawn Murray was so delightful and helpful! Thank you, Dawn, for getting me back in love with my kitchen ?
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November 2023 by Omar Saleem
Had a great time visiting the Original Williams-Sonoma Flagship store. The original WS logo aprons are great! Got to see Chucks house and the original store as we are big fans and really enjoyed it. Worth a visit if in Sonoma!
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November 2023 by James Clark
Customer service through the floor. Would not let us cancel an order for a turkey less than 24 hours after ordering on Nov 8th. Said it’s been “processed”. Criminal organization. I hope they’re stock plummets and the people come with pitch forks and torches
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August 2023 by Maria Bruno
The OG location! Full service store with a beautiful backyard garden that you can rent for events. Back in the day the store used to be really tiny and the rest of building was the Chuck Williams’ house. Now it’s beautifully remodeled and you can shop through all the rooms, even upstairs.If you’re in the area, definitely worth stopping by.
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April 2023 by Lisa B.
Really cool to see the original store from Williams Sonoma. Lots of pictures of the owner and family and the store is in their original house /storefront. Street parking. Lots of staff to answer questions and suggest what to check out (they showed me a stove that's really cool). And for national earth month it's nice to pitch in an extra dollar to support planting a tree at checkout.
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April 2023 by vikka max
This store never fails to provide the best product and outstanding service. Everything from kitchen appliances to decor items offers great quality and style.
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January 2023 by Mamacita
I would have given 5 stars if the Chocolate Chip Pancake and Waffle mix was actually full and not just partially full.
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December 2022 by Tammie D.
Went to the actual museum where William lived with his mom in Sonoma. So cool. I could go broke in WS.
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November 2022 by Christine V.
Stopped by today to replace my Nespresso machine and I was suffering drinking French press all month waiting for a sale. Holly and Julie were both fantastic! They had my machine in stock. I bought a raffle ticket for St Jude - especially love that they partner with such an outstanding charity. Samples of the best peppermint bark ever! Epic customer service and experience. I hope I win the lottery and can outfit my entire home with the furnishings, cookware and linens - lusting after those outdoor rockers! Merry Christmas to all!
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November 2022 by Janet Souza
It's a pretty store and the employees are helpful and nice. However, it is a very small store, and the amount of products here is much less than you'd find in the stores in Corte Madera or S.F.
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November 2022 by Elam Blackman
Online experience is hell: my stuff has been back ordered for ages and there’s no way to cancel without calling during business hours. It’s 2022 folks doesn’t have to be this hard
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November 2022 by Yesenia S.
I could leave zero stars if I could. But since I can't, I'm here to say that this establishment is employed with RACISTS. My mom and my aunt were racially profiled at this location. Don't bother coming to this awful store.
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September 2022 by Noreen O'Regan
friendly staff super clean store awesome products
