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“Today I had a gas leak and Ian came out to help with the problem. He was on his way to Copperopolis and turned his truck around and came as fast as he could. Ian was tireless in finding the source of the gas leak. He was thorough and did not give up. I appreciate his help so much. Thank you Team JS West!”
Propane
Propane
Propane
“Driver was very competent, and HONEST! We ran out of Propane in the middle of the last snow storm we had, I called the home office, & local Office, we got our tank partially filled that day..The Local Office tried to charge us $175 to re light the pilot lights, etc, IT DIDNT NEED THAT SERVICE! I turned off EVERYTHING USING PROPANE ( there was still gas in the line, the stove fired right up! ) and let the DRIVER KNOW…he didn’t charge us for a Service that wasn’t performed. Thanks, Buddy, Jon & Kim Ps: he suggested we put a monitor on the tank, so we could know if we were getting low..WE ARE BOTH PERMANENTLY DISABLED!!!! And the utilities here are outrageous, we can’t afford dual pane Windows, or Solar right now, my wife is having surgery soon…and the co-pay is going to dig into our savings.. DON’T YOU THINK ITS ABOUT TIME THAT YOU ADJUST YOUR RATES FOR LOW INCOME , OR DISABLED CUSTOMERS? I’d write a “Letter to the Editor “ if you did…and you’d make life a little easier for us all, thanks, Jon & Kim”