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August 2025 by Dick Southern
Had a few questions that were answered quickly
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July 2025 by Jon Woodall
My service isnt working cause my gf wont text me back goodnight and doesnt text me back until 4pm next day
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June 2025 by Daniel Giordano
Worthless store employees. Last 3-4 trips. “Sorry I can’t help call Verizon”
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April 2025 by Douglas Spruner
Very convenient location next to Savemart in Sonora on Mono Way. Lots of parking and very nice staff that are very helpful .
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March 2025 by Tim Garcia
Got upgraded from se 2020 to 16. Also saved about $90 on monthly plan. Win-win.
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January 2025 by Gini McGrath
Small shop, lots of customers!
Finally got back to get help.Kris helped me, was very patient with a problem of my own doing ,fooling around with tech stuff! Thanks Kris!!!!!
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August 2024 by paul castro
I recently purchased a phone from Verizon, which came with a hefty price tag of $1,299. To my surprise, I was informed that there would be an additional charge to set up the phone. This unexpected fee left me feeling disappointed, especially given the high cost of the device itself.
As a company that prides itself on being a leader in communication, I expected better communication from Verizon's representatives. Unfortunately, the experience felt more like dealing with a used car salesman—promises and details were not clearly communicated upfront. Transparency and honesty should be the foundation of customer service, and I hope Verizon takes this feedback seriously to improve their service in the future.
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July 2024 by Dianna
Sooooooo mad! Specifically asked if I could set up my replacement phone without WiFi and was told yes. Turns out, the person is ignorant and cost me time and money as a result. Now I have to drive back down the mountain because the staff do not know simple info. Arg!
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July 2024 by Jeanne Jenkins
Extremely helpful. Very courteous. Very knowledgeable.
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July 2024 by Lois Kary
I was serviced today by Noah(hope I have his name correct). He was so very polite, kind, especially helpful on my concern and I highly recommend using this location and hopefully getting him again. The store is clean and a pleasant place to be.
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May 2024 by Susan Tucker
Daniel provided excellent customer service! He was very patient in helping us set up our new phones. Thank you.
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April 2024 by kaylynn davis
The service of Jon was extremely rude and unhelpful. Jon said there was nothing he could do since the store was closing in 5 minutes. The line was a business line and did NOT care that the service was getting turned off since Verizon could not mail at box to return a phone ( this was a known Verizon mistake with 2 calls placed before with operator informing to go to corporate office) the interaction was degrading and consisted of a lot of attitude with eye rolls and shrugging of the shoulders. Stated that we need to go to the Angles Camp Service (we were at previously) in which we call the Angles Camp office and they were attempting to help and saying that he is refusing all of the option to help. We asked him to put into the notes that we were having issues and he refused. We asked him what to do next, he refused. We asked if there was anything he could do he stated they closed in 5 minutes and refused all service. We are still in contract with the Angles Camp office and they are going above and beyond to help resolved these issues that are immediate.
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February 2024 by Jared Klein
Got my new upgrade and no hassles
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January 2024 by Lance Westernoff
Loved it,I think his name was Arron tall skinny guy very helpfull and very quick even showed me how to get voice mail back on again..I'm very happy with the service I received...
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January 2024 by L.P. Westernoff
Loved it,I think his name was Arron tall skinny guy very helpfull and very quick even showed me how to get voice mail back on again..I'm very happy with the service I received...
