Verizon's store in Sonora offers a range of services including mobile, 5G home internet, and business solutions. Customers appreciate the convenience of scheduling in-store appointments and placing online orders for easy pick-up. The store is known for its clean, pleasant environment and helpful staff. Reviews highlight the exceptional service provided by employees like Kris and Noah, who are praised for their patience and politeness. Many customers report quick and effective assistance, with staff members going the extra mile to resolve issues, such as restoring voicemail services. Long-time users of Verizon, particularly emergency services, commend the competence of employees like Jessica, who has been instrumental in providing reliable support. Overall, the store is highly recommended for its friendly service and knowledgeable staff.
Fast reception and welcoming service from Rose. A new phone was in stock and I was out the door in a reasonable time. Thank you!
May 2026
Daniel & Maria were the Best!!! They answered all our questions— Especially when I kept asking the same questions over again because of my confusion 🤦♀️.
May 2026
Daniel & Maria were outstanding in helping me in the transition of a phone upgrade and helping my wife with difficulties on her iPad. Very knowledgeable and considerate to our needs this day. Highly recommend this store