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February 2023
Absolute scam. If you buy a service for one year it will be autorenewed without notification, invoice or receipt.
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June 2022
I pay $199 a year and every time I call they are unable to resolve my computer issue. Looking for another vendor to assist. Don't waste your time nor money. All of their reps seem to be incompetent.
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June 2021
we had dave come out from soquel store to deal with large screen t.v install and router upgrade. he and co worker phil went over and above in being helpful and knowledgable. the experience was timely and professional. kudos to best buy for hiring good people.
