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“Here’s the thing I love this little Safeway but Santa Cruz has gotten so big I walk in and want to leave. One to two cashiers and long lines make me dread grocery shopping. With all that I still love this Safeway and the people who work there been coming since I was a kid.”
7AM - 10PM
809 Bay Ave, Capitola
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“I can only review the deli employee who helped me yesterday. He has only been there a couple of days or weeks, very new. He is the best thing that ever happened to that part of Safeway. He was helpful and was immediately there to help and offer ideas on things to try. Awesome customer service skills. I hope he stays. The previous time I was in the deli a month ago, there were five employees behind the counter One was making a lot of sandwiches, after About 15 min, I asked if someone could help me. The answer was, "the lady who is making sandwiches will help you". i then said there are four other employees that are not doing anything except cutting cheese of doing other stuff. When there are 5 customers in line, you would think they would help the customer. and, to top it off that employee was rude and really did not care if anyone asked to be helped. I'm very happy Safeway decided to hire this young man. Excellent choice. I don't know his name.”