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“Amazing finds, from Porcelain tile for my new bathroom to even furnishing it with a gorgeous Vanity, Mirror, storage cabinet and rods. Great variety in inside and outdoor lighting with many styles, a must to get what you need at a very reasonable price.”
“Update: The Snyder Diamond team reached out to me following my earlier review. I spoke with the manager, he reviewed the file history, and ultimately understood how the mixup occurred. He agreed to exchange the product for something that would work for my project, and the new fridge was received within a few weeks. The manager and associate I worked with took care of things quickly, and I really appreciate the follow up and their efforts to get this resolved.”
“I have to drive a few extra miles to shop at Lowes..but its worth it. Lowes has alot of nice products that Home Depot doesnt have. Lowes is always very nice and clean and the staff is always helpful and very friendly.”
“Happy I stopped by.. Such a wide selection for any home renovation project. Their team had great insight amongst the leading brands and the small nuances between them. They had great design suggestions to make everything cohesive and flow -- we would've been lost without them. Amazing group of people behind quality products!”
“Thank you to the associate Ricky, He is the best. He's was very helpful and attentive. He offered me a chair to sit down while my newborn and I waited for my husband to finish shopping. I will be coming back to this home Depot. Ricky thank you so much you are the best.”
“Wonderful store with lots of beautiful handmade tiles.. we love working with all tiles from there Saltillo tile to the Lincoln tileAsk the store for our number Marco the Tile Man”
“Lowe's Home Improvement is a well organized business and everything is in the right place. The attention is awesome and is a must to go chop in there. Keep the good work because that is what brings customers to a neat place like Lowe's!”
“(Translated by Google) Very good place, the guy who attends is very friendly, helpful and sincere. And with a wide variety of tiles.(Original)Muy buen lugar el muchacho que atiende es muy amable servicial y sincero . Y con mucha variedad de azulejos.”
“I had my bathroom remolded with them. They did a good job overall. I like that they are one stop shop where I can purchase the countertop, toilet, flooring, shower door, and cabinet mirror. Anna the project manager was responsive and helped me with all my questions and concern. The contractors spoke mainly Chinese but Anna helped translate for us. The only tip I have is confirming the contractors schedule as some of their contractors don’t work weekends and holidays.”
“I spend thousands of dollars yearly utilizing Home Depot purchases to maintain my real estate investments. Furthermore, the customer service is top-notch. However, my most recent interaction with Alyssa, a manager, could have been better. I just found a $52 item purchased one year ago that was not opened. I attempted to return it today, and it was denied. Alyssa's defensive posturing did not insure me as a customer, and she led me to believe logging on to The Retail Equation (TRE) website would clarify why my return was denied and that the site would ensure me of receiving store credit for the purchased item. That was not the case; there was no human being to discuss customer concerns. Their "return items" section 1-800 number had only four options: 1. major appliances, 2, new orders/online purchases, 3. local Home Depot questions, and 4, local Home Depot credit card purchases. No exclusive phone number is explicitly designated for refunds, questions, concerns, or contingencies. I'm glad they are not the only option in town, and if this problem is not resolved equitably, I have other choices.”
“Curt was really thoughtful and helpful about two weeks ago when I came in near closing and asked for a recommendation for a tool to pry open my laptop back panel for maintenance. He recommended a putty scraper (under a dollar!) due to it not being metal (which has negative implications when using it improperly near electronics, I did not know much about, but he explained). It worked!”
“This review is only for Marco. He was so nice and helpful with the cabinet scribe we were looking for.He went above and beyond in my opinion. He knew he most likely didn’t have what we were looking for and he still went and checked through his inventory. This is how I treat my customers and it’s nice to see others do it too.Side note: the girl that sits at the entrance doesn’t have customer service skills. Either help her get better or change her position.”
“The first clerk in the appliance depth was more interested in telling me how much I didn't know, let my wife take over and I guess he had to go to lunch, he couldn't get a grip on that we were replacing a dishwasher with a new one from the same mfg. and same published dimensions,”
“Went in today to see about getting a oven range filler for the back of our new oven and spoke to Gregory. He was very helpful in making sure I got the right item, but unfortunately, they didn't have any in stock. I really appreciated that he went above and beyond trying to help me out.** 2 years ago **Came in to pick up a curbside pick-up and the guy that came out was very nice and it was a super quick in and out experience.”
“Looks good me, no complaints. Little babies like to cry if they don't get attention. Y'all are great at The Home Depot! Let's go. If anyone is suffering from hair loss I have the solution it's called Scalp Micropigmentation call me for details at (626)325-0040. I'm Rob.”
6AM - 10PM
12322 Washington Blvd, Whittier
Home Improvements
“This review is definitely for the customer service rep "SAIHRA" who took care of this customer way above and beyond. She went out of her way to make sure my order was assembled and delivered with no further issue. She even called when the weather turned bad to confirm I had received my delivery. True, true customer service. Thank you so much for your assistance!”
“It was a typical Home Depot except for all the building supplies are in the back. So as a contractor, if you need to get it, that's where it is. Typically it's upfront I'd prefer that.. There's no people working there either huh I'm gonna. I didn't see anybody on the floor working, but it was closing time on a Sunday. It is a little smaller than most HD's. But for the most part it's there. I got my 3 sheets of drywall and split after that. I recommend it.”
“This review is definitely for the customer service rep "SAIHRA" who took care of this customer way above and beyond. She went out of her way to make sure my order was assembled and delivered with no further issue. She even called when the weather turned bad to confirm I had received my delivery. True, true customer service. Thank you so much for your assistance!”
“Who hired Andres? You have a keen eye for talent. Please fill your store with more like him. He crossed paths with me at the entrance. I had a mulch exchange which I'd purchased the wrong color. The initial contact, the usual not so friendly front end customer service you don't have your receipt...blah blah...never mind that I spend thousands of dollars at this store chain yearly. Never mind that not only was I replacing with a correct color but purchasing more bags, but ok ladies, I have a broken rib and no strength to care so I will allow you to be condescending and feel important, just give me my mulch. I still have Andres. He hauled the cart with the wrong color bags to the garden, loaded now 10 bags of the right color, plus two bags of GroMulch and was ever so happy to do so. Andres stayed with me through check out and loaded my car ever so careful...and just a nice guy. "Ma'am, I love my job" The attitude amazing...the skills...amazing. Management keep an eye on this man and give him what he deserves. Don't lose him and hire more like him. To loyal Home Depot customers that read this review ask for him when you come in and commend him for doing a great job. They don't get paid enough for their hard work. To the management...hire more employees that care just like Andre.”
“My experience here was awesome. All employees acknowledged me and were eager to help me find some items I needed for my home. I also witnessed Loss Prevention in action, they were actually pretty civil and by the book from what I saw. I guess someone was tryna take some items with out paying for them. And the way they approached the person was polite but assertive. I admire these guys actually. We had a good laugh. Thanks guys, RH”
“A HUGE shout out to Felipe and Tony in the rental department, I cannot thank these guys enough. If we could clone Felipe and Tony and sprinkle them all over the world, we'd have ourselves a perfect utopian society. They are more than helpful and go above and beyond out of the sincerity of their own hearts. To them, work is a way of connecting and being of service to others and not only does it not go unseen but is felt far and wide. Thank you guys so much, when I count my blessings I count you twice. And keep on shining!”
“My local store its okay. I found everything I needed for home repairs but the power tool selection is limited & accessorries as other locations have more of the newer stuff.So its ok.”
“This is to acknowledge Sophia and Liz who helped us with our washing machine purchase. We had an issue with the one we originally purchased (the detergent compartment was blocked by our sliding dooor). Both ladies were super patient with us and explained pros/cons. Sophia actually gave us a little discount for having to coming back to the store. Hopefully, all goes as smoothly this Saturday when they haul away our old one, the one we originally bought and install the new one. Thank you girls!”
“I’m extremely happy with this store. I don’t usually shop with lowe’s. However, this time, when i went to buy this velux skylight 2’ by 4’ window, lowe’s manager (a young man named “bryan”) if my memory serves me correctly, he helped me to match the internet vendor’s lower price. I can’t be happier for my shopping experience with this store. It saved me $50 out of $299 window. and it’s very clear and looks beautiful”
“This is for the kids workshop and i loved it! This concept is so cool and lets kids get hands on and dirty! Why not?! The kids workshop is usually out back to the side. The place has a huge parking lot and lots of options within.”
“I love Lowe’s everything here is much better then Home Depot. But I don’t like their recent changes to the return policy. Plus they don’t use the mylowes(which has never been high quality) to do the returns.”
“I must give 5 stars to the customer service we got in this Home Depot by Frank, the guy in the doors department. It was very polite and helpful. He gave my husband all the information he needed on the security doors that he needed to order. We went to the Home Depot in Downey and the one in Cerritos, Terrible customer service, we waited for half an hour on each of these stores for someone to help us, but no one showed up, when we arrived at this store , my husband ask a young guy for help and right away he called the person in charge of the doors , so Frank came like in 3 minutes, open his computer, looked for prices and dates for the special orders ?”
“Had a great experience at Home Depot! They had exactly what I needed, plus shout-out to Isabella for being so helpful. She took the time to help answer all my questions and register for a new Home Depot card!”
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“Tony Pang provided us with exceptional customer service. He was extremely patient and did not make us feel rushed. He helped answer all our questions and was knowledgeable about the materials. He went above and beyond to ensure that we were satisfied and were comfortable with the product we were purchasing. We will definitely be coming back!”