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9:30AM - 4:30PM
10452 Rush St, South El Monte
Post Offices
“I am mind blown at the kindness I received today at this Post office. Thank you so much lady for helping me reduce the size of my package to save a few dollars. I’m trying to save for a road trip with my family and have been unfortunate to all of the sudden need car repairs as well as a dental procedure due within weeks of my trip I’ve been trying to save for that I will now have little to bring on the trip since these pressing circumstances are very costly. Every little bit of money helps. Thank you thank you ?”
“The staff are efficient, friendly, show high level of competency.. their work ethics are exceptional despite the increasing demands for passport applications and renewals. They try their best to give each customers an exceptional customer service. Thank you again.”
“The best post office, because Cindy and the other ladies are always friendly. Majority of the time I get the clerk Cindy who is always nice about scanning my packages. I always get a receipt and she’s never refused me unlike the workers at the post office on Elliot street. They’re extremely pushy about leaving your packages in a bin. It’s too risky not having them scanned in and getting confirmation. Anyway, Cindy is great and so is this post office!”
10AM - 6PM
2088 S Atlantic Blvd, Monterey Park
Post Offices
“Highly recommend it here! One stop shop and very convenient for livescan, notarizing documents, and mailing stuff out. The owner is really sweet and she helped me so so so much with a very time sensitive issue that I had and was very pleasant to work with. Thank you for your help to the owner and I highly recommend this place to anyone!”
“Took a while to get through the automated phone system but I was able to connect with someone pretty soon after. Not only did they answer my questions, but I did submit an investigation and have been thoroughly followed up with through the whole process!”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“Tracy is the kindest postal office worker I’ve ever met! She is so sweet & makes going to the post office, which is usually a drag, a surprisingly pleasant experience. She should be recognized for this!!”
“I was dreading going to the post office as I had to take care of some unpleasant matters, but Emidio made the process smooth and was very polite. Not to mention how beautiful the building is.”
“I like this Post Office because they have a stamp machine, which is easy & convenient. The lobby is well kept and always stocked with postal supplies. The P.O. Boxes are easy to access and the staff have always been friendly and helpful. There is a small parking lot on the side (off the alley) and 20-minute parking out front.”
“I needed to overnight some paperwork and ended up at this location. I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.”
“Our local U.S. Post Office... convenient and well-stocked.
Our favorite clerk retired after decades of service and we are glad to see his legacy of customer service continue with the current staff. Thank you USPS.”
“Postal Services in Sierra Madre, Los Angeles, California...We had just finished breakfast nearby when I asked my friend, Hannah, if there was a post office nearby. She pointed and said that there was one right around the corner! Yay!Sierra Madre's post office is cozy, calm, and mellow. I felt like I was in a safe, small, quaint country town. I parked in the back of the building and walked in the building from the side door.Other people parked in the front, on the street, and walked in the front door.It wasn't crowded, so, I walked right up to the letter slot, tossed my postcard in, and left.Easy as pie!”
8:30AM - 5PM
11760 Telegraph Rd, Santa Fe Springs
Post Offices
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“Had my passport renewed here. Booked an appointment 2 days in advance during the weekend. Came in on a Monday after and only two people was in line. Fast and speedy service. The lady was nice and patient enough explaining everything to me while managing and service the rest of the customer. I had a great experience.”
“Very Helpful at this post office. Everyone there has been nice and respectful and they get the job done in a timely fashion. Thankful this post office is close in town and love the old fashioned structure as well :).”
“junior was super helpful and kind! took care of all the customers quickly. a good post office experience and they have a big drop box for pre-labeled packages. super easy!”
“I am a huge advocate for the USPS, especially now since younger people don't understand the difference between the USPS and UPS. The people who work here are nice and know me as a regular. And they usually have the newest books of stamps on offer so I always get mine there.”
“went there two times at 12:45ish. the first time was no problem, the second time the employee was on an hour long lunch break so I had to go to another post office. not sure if this happens frequently but you may need to call to see if anyone is there during lunch time.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“Everyone here has been friendly and superbly helpful(and I have worked with everyone that's been here over the past decade).
Many of the bad reviews are for general frustrations with post office speed and delivery in general.
Solutions?
1. Remove people with conflicts of interest (ie DeJoy and Wos who may claim up to a total $75,815,000 in assets from U.S. Postal Service competitors, according to government records) from positions of power and/or force them do divest from companies that benefit from USPS's shortcomings.
2. Invest in your infrastructure and workers. Make sure there are enough mail carriers; ensure they are paid fair wages that raise with inflation; and prevent deteriorating labor standards which will inevitably get in the way of effective and efficient mail delivery. (The former removes many disincentives for this.)”
“Wonderful service from Javier, who helped me with a large number of packages. I've had multiple great experiences with Charles as well. I tried to leave an internal review, but the QR code on my receipt isn't working. I'd leave a great review there as well.”
“all other USPS close an hour earlier on Saturdays. I drove to this location for a last day return. The workers were nice despite being tired during their last hour of their shift.”
8:30AM - 5PM
2054 S Hacienda Blvd, Hacienda Heights
Post Offices
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
“I had the pleasure of working with Michelle for my passport application, and I couldn’t be more grateful for her help. From start to finish, she was incredibly knowledgeable, patient, and efficient. She guided me through every step of the process, answered all my questions clearly, and made what could have been a stressful experience feel completely manageable. Thanks to Michelle, my application was completed accurately and submitted on time. Her professionalism and kindness truly stood out. Highly recommend her if you need assistance—she’s fantastic!”
“Offers bulk drop off in the back if you have prepaid labels. Larger location and can save time if you buy postage ahead of time. Parking lot is pretty small and cramped so highly recommend parking on the street”
1 - 5PM 9:30AM - 12PM
10409 Lakewood Blvd, Downey
Post Offices
“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“I like to thank our local postal service workers for always delivering our communities extremely important mail safe and sound. I personally feel Management is doing a great job keeping their employees happy because every time I go I have a pleasure experience and fast service. Thank you all again we truly appreciate your service and hope you may that.”
“came into with a depop order pretty late (2 minutes past closing) and Mike was very helpful in getting me in and out quickly even though i had no shipping box nor label. He’s really the reason why i’ll stick to this USPS rather than the ones in south central!”
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“Just came to drop off a package. I’m not one to really mail anything out but Doug made everything so simple. He went out of his way to help me out and provide me better options.
People like Doug make this a better place!”