O'Reilly Auto Parts in South San Francisco is consistently described by customers as providing exceptionally friendly, professional, and non-judgmental service. Reviews highlight that the staff comes through every single time, offering courteous, kind, and knowledgeable assistance. Customers appreciate the professional and awesome customer service, noting it is refreshing and at a level of days gone by. The Parts Professionals are recognized for going above and beyond. They happily help with tasks like battery replacement, key fob repair, and Check Engine light testing, often providing tips, tricks, and advice. Staff members are patient and willing to assist directly, such as by installing items or helping to look up necessary information. The store's services, including free battery testing and the Loaner Tool program, are supported by a team that makes customers feel grateful and well-served. This location is considered a hidden gem where customers receive serious, excellent service that inspires loyalty.
Christopher went above and beyond helping my mom and I fix a coolant issue. He provided best in class service and he truly made our day. Thank you, Christopher!
July 2026
Noah was very friendly and helpful. He went above and beyond to personally help me with my car battery. He’s your guy if you have any questions.
June 2026
Thank you Jason for your patience. This guy went the extra mile to help me out. Excellent customer service. Deserved more than 5 stars!!!
