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“I stopped by this Post Office to mail a birthday gift to a family member, and I couldn’t be happier with the service. The staff was friendly and took extra care in packaging the fragile item securely. They also offered advice on the best shipping method for timely delivery. The rates were very affordable, especially considering the level of care and attention given to the package. My gift arrived on time and in perfect condition. I’m definitely coming back for all my future mailing needs!”
“Wonderful service! There is also a self-serve option to scan in your own packages so you can get in and out very quickly. They accept UPS, FedEx, and USPS so it's a great one-stop shop!”
“Appears to be small and persistently understaffed, every time I've been there there's been a long line and a considerable wait. Having said that it's perfectly conveniently located and I've never had a single problem with customer service. Every single person I've directly dealt with has been kind, pleasant, efficient, helpful, not working slowly. Doing their best.”
“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
“Wow. The negative reviews are a cornucopia of self-importance and neurosis rarely seen outside of a Starbucks line. The truth is that everyone who has worked at this post office in the past dozen years is nice and helpful. The patrons I've had occasion to speak to are also very friendly. Luckily, I never encountered any of the negative Yelp reviewers.”
“This is not the regular post office that I usually go to. But after reviewing the comments online, I decided to come here. I am not disappointed.
I need to mail the documents for passport renewal. For some reason, I feel insecure about having everything in the file. The lady assisting me even checked my stuff with me before sealing the envelope. It is so kind of her doing this. She also shares her experience on this renewal matter because she is seeing it every day. I am grateful for what she has done for me.
BTW, I went around 9:30 am and the parking was not bad.”
“I had an excellent experience at the Pacifica Post Office while applying for a new passport. Even without an appointment, the staff were incredibly professional, efficient, and courteous. They took the time to walk me through the entire application process, ensured all documents were in order, and processed everything smoothly. It's rare to find this level of service and patience—especially for something as important as a passport. I'm very grateful and highly recommend this location for passport services!”
“Not only is this post office so convenient from the Delaware St one, it has the nicest staff working there and they’re hard working at best! Always busy whenever I visit there.”
“I came in at 4:55pm with a 25lb box, no shipping label, and no idea what service to use. They close at 5:00pm and I had full confidence that I wouldn’t get any help and would have to come back another day. I was so wrong! I was next in line and the clerk who took care of me was awesome. I said “I need help” to which he replied “I do too!” After a quick chuckle I told him I just need tracking, speed doesn’t matter. He gave me the cheapest option and got my label ready for me (the package to its destination in 2 business days for $28!). I was back in my car by 5:00pm. Every interaction I’ve had at this location has been very pleasant and the staff has been super helpful, knock on wood! That’s why I keep coming back to this one.”
9:30AM - 5PM
4083 24th St, San Francisco
Post Offices
“My passport expired and was lost in my move from HI to SF. And I'm lazy and need my hand held. I made an appointment online for all the things- passport, picture, etc. When I arrived there was a bunch of people waiting in line for shipping packages. Once I got to the front, the super kind lady brought me through the side door to take my picture. She took a few snaps, asked me which one was best? I told her they all look the same. She went over my paperwork, had me make a few changes, additions, photocopied all the things (extra charge) and with the swipe of my debit card for $184.55, I was on my way. My passport arrived two weeks later. . . before my birth certificate. It was the most painless process ever and worth every penny. Here's the breakdown of pricing- USPS Passport Fee- $35 Photo Service- $15 Money Order- $130 Money Order Fee- $2.55 Copy Machine- $2”
“It's always been quick in a out but I only send out prepaid pre printed mailing labeled small packages they scan it tape the bag or box shut for me and put the label on hand me a receipt and instantly my package is being tracked. In and out even when they're is a huge line im surprised how fast they get the line down and I'm heading for the door.”
“Everyone was pleasant and helpful. I had to do my passport application. It wasn’t crowded, they took my picture, had to do it again because it was a little blurry. Whole thing took less than twenty minutes.”
11AM - 4:30PM
215 7th St, Montara
Post Offices
“I appreciate the work of my local post office in montara California. Felix and Curtis are awesome, friendly and always helpful. They are and extension to the community.”
3:15 - 5PM 1 - 3PM
450 Golden Gate Ave, San Francisco
Post Offices
“Warning you will need to go through security on the south side (if you come from the north, they’ll make you walk around outside). It’s located in the basement. Another warning is that there is no signal (or Wi-Fi) bc it’s in the basement, so if you need a QR code, take a screenshot of it beforehand.Celipe (I may have gotten the name kind of wrong, but he’s an older gentleman), was very friendly and helpful. There was no wait either! I was in and out in minutes!”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Cute, convenient post office with excellent customer service!!!
Judy is ???????
I just registered a PO Box online, and Judy was very patient and kind in providing me all of the information such as what mailing addresses to use for mail vs UPS/Fedex as well as hours. She also provided me a form to do mail forwarding for my other PO Box.
There is no self-service kiosk here. That said, I actually do all of my quickship labels via their website anyway.”
“These ladies have literally gone above and beyond for me with my packages to the UK. I'm sending packages out of country to my partner for my eventual move and they have made sure to make it as easy as possible. I've even gotten tips to make sure my package safe. They've greeted me with a smile, a funny story every single time I go in. People can be pretty awful to the USPS workers, I've seen it in both locations in the sunset but they take it in stride. Cheers to you, ladies! Thanks for making it not miserable sending these boxes monthly ?”
“My favorite post office and honestly often the highlight of the work days where I stop in. The folks working here are so friendly and they keep the line moving fast. ❤️Brisbane USPS, you encompass all the things I love about Brisbane.”
“I applied for my passport here. The worker served me very nicely and friendly. She had enough knowledge and answered my questions professionally. She explained me all the information.
Thank you very much Melissa!
P.S. My passport arrived quickly.”
“Generally a very good post office that takes care of lines quickly (mostly because we gays are always on the go and know what we want) and there is a lot of self-service supplies available as opposed to some city post offices where almost everything is locked up or depleted.
My only complaint is the lack of empathy for older clientele who struggle with computers. My client wanted to renew his PO Box and pay for another 6 months and the lady at the counter just kept repeating "ITS PAID TIL SEPTEMBER! GO TO THE WEBSITE!" Well, that's only 2 months away and the rate is $108/6 mo. Why can't we pay for his extension now? And I said probably three times that he gets frustrated using their website. He has renewed this way dozens of times including a few months ago. She could've made our lives a lot easier by processing a basic renewal.”
“I was worried about coming here from reading the reviews, but had a fine experience, the building itself is run-down, but the people at the counter were nice and the lines weren't long (for me, anyway).”
“Usually I have awful slow experiences at the post office but this one was surprisingly great! Darcy was so pleasant and friendly and the line was short and moved fast for my quick return drop off and stamp purchase. Thanks Darcy!”
10AM - 1:30PM 2:30 - 4:30PM
68 Leland Ave, San Francisco
Post Offices
“Saturday morning with little wait.
Quality, friendly, and efficient postal service. The man working the front counter will answer your questions and even make sure you have everything else needed.”
“I have been a customer here for at least 5 years. It is an excellent location, lots of street parking, very friendly staff and outstanding service. The lobby is always very clean and a very nice. I would not go anywhere else as they always take care of me.”
“The staff is what makes this place really great. The person at the counter helped me pick the right type of shipping and the best size of box to minimize cost. They're incredibly helpful and professional, even if the line is long.
Note: USPS charges you for tape! If you don't want to pay, then either bring tape or tape your packages at home. Even if you have to buy tape, it's still often cheaper than UPS or FedEx.”
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“I always go here to send stuff out. Filipino lady was very nice and patient. No naggy, long-nailed, sassy, ratchet behind the desk, unlike other govt jobs, such as the DMV or those who work for the state.”