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“This ups is always busy, non-stop and Tony is ALWAYS kind and patient. People are not always nice to the staff here, but every time I interact with any of them, especially Tony, they are lovely. I always bring my business here and you should too!”
“Every time I come in to the store, the staff are always extremely friendly, helpful and positive and their interactions with me and the other customers. It is so nice to have that level of customer service that are so rare these days. It’s a great team at the store And happy they’re in my neighborhood! ?”
“Always Amazing Service!
I love coming to this Postal Annex location — Michelle and Jesse always take such great care of me! They’re friendly, patient, and super helpful every time I stop by. Whether I’m shipping a package, printing something, or need help with paperwork, they always make the process quick and easy.
Thank you both for consistently providing excellent customer service! ???✨”
“I would like to sincerely thank Yvonne for staying late to help with my last-minute notary needs. She was incredibly accommodating, patient, and kind throughout the process. I truly appreciate her outstanding customer service.”
“I came here yesterday and one of the employees I forgot his name but he helped me with my Amazon return I'll come back here if I need to return something else again :)”
“AJ was professional, pleasant and extremely accommodating despite the numerous packages I had to return. He assisted me with getting a heavy box from my car without hesitation. It is very rare today!! I appreciated his positive attitude throughout my visit. The National City store is a great place to do business.”
“Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look great!! Good value, good customer service . I am a satisfied customer.”
“I just wanted to let you know how positively impressed I was by your team member David at The UPS Store on Adams Avenue yesterday afternoon. Their service was exceptional!
I know these things don’t always make it back to the right people, so I wanted to drop a quick note hoping you might pass along my appreciation. It made a real difference.
Thanks for setting such a high standard.”
“I signed up for a post box here through iPostal since I live in Tijuana and everything was smooth. I come here once a month to pick up my mail and the fee is very reasonable. The owners and staff are very nice and friendly. Highly recommended!”
“Have only gone here a handful of times but they are always very nice despite usually only one person working. Always willing to help me with little projects or random things I might need”
“Raina provides superior customer service and she remembers me every time I visit and is incredibly quick in helping me everytime which is awesome since I am on company time (I work for a law firm across the way).
Christi has recently helped me and is also so nice and friendly. She's helped me a few times with my questions so kindly.
Lastly Josh the delivery guy drops off boxes at the law firm ai work at and is so helpful in putting the boxes where I need them.
Such an incredibly team to work with”
“Massive appreciation to Dani for helping me out with an unusual request! Definitely a get-it-done independent business, which are my favorites. I'll be back - and thanks for the tape fix.”
“I needed some special boxes made to ship artwork across the country. This team packaged my pieces quickly and expertly and then found the most economical methods of shipping. Theirs is a very impressive operation. I will be back.”
“Mark was truly the best! He was so knowledgeable and checked all of the boxes when I was having trouble getting a package delivered. Exceptional customer service!!!!”
“Theee best customer service. I needed a Uhaul to move some boxes from my house. None were available for the day I needed it. Michelle went above and beyond to get me one on the day needed. Best place for shipping and Uhaul needs. Thx again guys”
“The lady working here is an absolute joy. She is happy to help with packing and shipping — i much prefer to utilize them over the post office! Thanks for having a smile every day, it makes such a difference :)”
“I had such a great experience at Postal Annex in Mission Valley! I had to ship out multiple items, which usually takes a while, but Ryan made the whole process smooth and easy. He was super helpful, very fast, and kind the entire time. I really appreciate the excellent customer service, and I’ll definitely keep coming back to this location.”
“I had a fantastic experience at UPS thanks to Mark, who went above and beyond to help me with my returns. He greeted me warmly as soon as I walked in and handled everything with efficiency and care—including printing the return labels and packaging the items for me. It made what could have been a stressful task quick and easy. Mark was professional, courteous, and genuinely helpful. He even thanked me for my business before I left, which was a great touch. Excellent customer service—thank you, Mark!”
“The owners and the others that work there are truly just the nicest most efficient people. They consistently go above and beyond, and I am extremely grateful that I chose this location for my postal mailbox. Highly recommend!”
“Just went in to return things and the staff member Nikki was so kind and helpful I had to write a review. At first I came in confused behind a big line and one of the other girls were a bit rude and unhelpful but Nikki stepped in and ensured I was able to get what I needed to get done, DONE! Give her a raise she knows customer service!”
“Exceptional Customer Service!
I wholeheartedly recommend this place.
The team embodies knowledge and expertise. They excel in transforming upset customers into loyal returnees.
Being a customer at this UPS STORE location is genuinely rewarding. They treat you like family.”
“This is the closest postal annex office near my area, very accessible, friendly staff and very accommodating. Small, but very clean and everything that you need for sending packages are on display. Thumbs up!”
“I was in a rush to get last minute documents printed. I called the office in Santee store 2060 in advance and Edwin assured him or Paul will be available to assist me with the self print service. As soon as I walked in I was greeted with a friendly hello from the the staff as well as walked through steps to complete the self printing. In less than 5 minutes I was done and ready to go. I appreciate the hellos and have a nice day, but also very pleased to see the store very clean, and we'll ran like an oiled machine. I too am in customer service and I was shocked to receive such excellent service over a simple print. It's very refreshing to see people with a pleasant smile at their jobs! Great job FedEx office you must be treating your team well! Please give this store and these gentleman my shoutout and words of appreciation! Thank you- I will be back!”
Open 24 hours
215 N 2nd St, El Cajon
Mailbox Centers
“There was this very nice young lady working at this store. I didn’t get her name, because I was so tired from my walk there , yesterday. But this young lady, even though she was very busy she went out of her way to help me out with my printing. I was able to get my things done and she even offered me some water and told me to have a seat. So I could cool off. I really appreciated her kindness and am so sorry that I didn’t get her name! Thank you for having such lovely people working in your store! I really enjoyed and appreciated her kindness! Very nice store to get my errands done here. The prices are so good!”
“Everyone in this store is super polite, kind and helpful even when things get stressful. Thank you Leilani and Destiny for exceptional customer service and for your patience and help. It was much appreciated!”
“Team members at this business are patient helpful and knowledgeable. They greet customers as they enter the door. I highly recommend this business as a good asset for our Tierrasanta community and neighbors nearby.”
“This place is awesome! The staff are all so kind and helpful. I would personally go to the UPS over the other one on campus just for the experience I get when I come here. Btw Charissa is the goat of Hardy UPS. Also free monsters which is a great perk.”
“Valerie, ASHA, Fernanda, I like to call them the Three Musketeers but even more than that they’re fabulous. I can’t begin to tell you how sweet they were and how much they helped me. I’m a little bit Techtarded I know that’s not very nice to say, but I am. So they really helped me with. laminating and printing and they were so patient and kind ! . What a great place.”
“Great LOCATION LOCATION LOCATION! Right off the 805fwy and Conveniently Located at The east end of the Shopping center. Great Staff! Thank you UPS STORE.... ?”
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“Ollie and May at the Postal Annex were absolutely fantastic. After our wedding, we needed to ship a large amount of wedding items back to us long distance, and they made the entire process seamless.
They were incredibly helpful, organized, and thoughtful—walking us through options, packing everything carefully, and making sure nothing felt rushed or overlooked. Shipping sentimental, one-of-a-kind wedding items can be stressful, but they handled it with total professionalism and genuine care.
You can tell they take real pride in their work. Huge thanks to Ollie and May for going above and beyond—we couldn’t have asked for a better experience and would recommend them without hesitation.”