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“This ups is always busy, non-stop and Tony is ALWAYS kind and patient. People are not always nice to the staff here, but every time I interact with any of them, especially Tony, they are lovely. I always bring my business here and you should too!”
“Every time I come in to the store, the staff are always extremely friendly, helpful and positive and their interactions with me and the other customers. It is so nice to have that level of customer service that are so rare these days. It’s a great team at the store And happy they’re in my neighborhood! ?”
“I came here yesterday and one of the employees I forgot his name but he helped me with my Amazon return I'll come back here if I need to return something else again :)”
“Michelle did an exceptional job with helping me to complete some vital and very important documents , even staying after close to complete. Without michelle going above and beyond her job to be helpfulU would not have been able to complete both medical documents and official documents . Thank you so much michelle . I would highly recommend michelle for any promotional positions or steps up in this or any other company. Sincerely steven arvizu.”
“Yvonne fought hard for me to get a discount after Uhaul failed to provide me with the truck I reserved 6 months before I moved. After finding out I wouldn’t have the truck I reserved but a much smaller one, I panicked. If it wasn’t for Yvonne I wouldn’t have found another truck or trailer to complete my move from California to the East coast. Because of her I got not only a second truck but she also got me a $1000 discount. Even right now she is asking for even further discounts because of the added price of gasoline to drive across country and the lack of the proper size truck that I reserved.”
“Amazing. Fast and easy to get around in the store. The business professional mindset is here. I frequent for amazon returns a lot - but also to ship customer items. Never had a issue here. Parking is the only shortage”
“I just wanted to let you know how positively impressed I was by your team member David at The UPS Store on Adams Avenue yesterday afternoon. Their service was exceptional!
I know these things don’t always make it back to the right people, so I wanted to drop a quick note hoping you might pass along my appreciation. It made a real difference.
Thanks for setting such a high standard.”
“Purchased beautiful gas logs from Farrell's. They ordered them and installed them. They look great!! Good value, good customer service . I am a satisfied customer.”
“Wonderful owners and staff. Very professional and friendly. Not sure how but they even remember my mailbox # every time I go (because I can never seem to remember it! ;)”
“I needed some special boxes made to ship artwork across the country. This team packaged my pieces quickly and expertly and then found the most economical methods of shipping. Theirs is a very impressive operation. I will be back.”
“I have used this UPS location for many years, for a number of different services such as shipping, printing and notary. They have wonderful customer service and have very competitive pricing. Their employees are always eager to help and I appreciate their attention to detail and kindness.”
“I had 2 peices mailed at the same time 1530 hours to be picked at the store at 1700 hours. 1 arrived at chula at 1745 hours, the 2nd didn't get there until 1845, so now 1 of my peices won't be there until Monday, which is 3 days late. If I wanted a parcel there in 4 days I would have paid 4 day prices not over night prices. So thanks for ripping me ups. You have 1 job to do. Fail!
Update: Zach was sympathetic, transparent, and showed apparent integrity in trying to get the situation resolved. He said he filled a claim with ups to get me a refund. I appreciate Zach doing the right thing and has retained me as a customer. But I have yet had any communication from ups about that refund.”
“Update: manager contacted me and listened and is handling issue ******returned amazon package was sent to wrong address never arrived in Arizona, package was labeled with someone else's label it was sent to Nebraska!!!”
“Those busy people are so efficient! They literally can do two service jobs simultaneously! They are energetic and very courteous. It's a blessing to us that they are here! ✔️??”
“Great service! I went to to my fingerprints there and the person who helped me, Matthew, was so helpful and patient. It is so nice to see people being happy at their work.”
“Massive appreciation to Dani for helping me out with an unusual request! Definitely a get-it-done independent business, which are my favorites. I'll be back - and thanks for the tape fix.”
10AM - 1PM
864 N 2nd St, El Cajon
Mailbox Centers
“The lady working here is an absolute joy. She is happy to help with packing and shipping — i much prefer to utilize them over the post office! Thanks for having a smile every day, it makes such a difference :)”
“The location is convenient and has great customer service. I've used the notary, returned packages, bought boxes and supplies, and shipped out small christmas presents. Above and beyond, they did an amazing job helping me with packing and shipping when I unexpectedly had to ship my uncle's art collection and personal items across the country. I had no clue what I was doing, and the staff including Raina and the Manager Omar were patient, so kind and innovative in coming up with solutions for packing awkward or heavy items and working with me to help keep the costs down. They made it easy on me, even though I knew it was a ton of work for them to package everything and get it shipped out. So impressed and thankful for their help!”
“Ben, Joseph, and Jessica always provide me with the best services each and every time i come here, which is often. I'm always returning quite a few items, and they're always so patient and helpful during the process. I'm in and out within a few minutes regardless of the number of packages I have. They're awesome!”
“I have been using Postal Annex for all of my notary, shipping and packaging needs since I moved to La Mesa five years ago. The couple who runs this location (and their entire staff) is always friendly, kind, professional and lovely. Highly recommended, and I love supporting a small business.”
“Everyone in this store is super polite, kind and helpful even when things get stressful. Thank you Leilani and Destiny for exceptional customer service and for your patience and help. It was much appreciated!”
“Nikki was great last week on Thursday. I came in with my hands full of packages and she not only cleared the counter for me but then handled my order really quickly as I was also in a rush. Thanks Nikki. A real asset to the company.”
Open 24 hours
215 N 2nd St, El Cajon
Mailbox Centers
“There was this very nice young lady working at this store. I didn’t get her name, because I was so tired from my walk there , yesterday. But this young lady, even though she was very busy she went out of her way to help me out with my printing. I was able to get my things done and she even offered me some water and told me to have a seat. So I could cool off. I really appreciated her kindness and am so sorry that I didn’t get her name! Thank you for having such lovely people working in your store! I really enjoyed and appreciated her kindness! Very nice store to get my errands done here. The prices are so good!”
“Theee best customer service. I needed a Uhaul to move some boxes from my house. None were available for the day I needed it. Michelle went above and beyond to get me one on the day needed. Best place for shipping and Uhaul needs. Thx again guys”
“They were so busy just after the holidays, with a line out the door! They handled it with grace and nobody was anxious or upset while waiting. Very professional!”
“Great LOCATION LOCATION LOCATION! Right off the 805fwy and Conveniently Located at The east end of the Shopping center. Great Staff! Thank you UPS STORE.... ?”
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“I love the customer service at this location. The staff took their time to help me with my expired passport. Went above and beyond what I expected I willl definitely be a returning customer. Thank you so much”