The UPS Store #3272 in Stevenson Ranch is a friendly and helpful place that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, with staff dedicated to providing excellent customer service. Customers often praise the staff for their helpfulness, friendliness, and professionalism. Many reviews highlight the manager's positive attitude and willingness to go above and beyond to assist customers, making the experience smooth and stress-free. The store staff are knowledgeable and patient, explaining options clearly and helping with packaging and shipping needs. Customers appreciate that the store can assist with issues beyond their control, such as delays caused by weather, and are grateful for guidance on claims and refunds. The atmosphere is warm and welcoming, with staff offering personalized service that makes customers feel taken care of. Overall, this location is highly recommended for its attentive customer service, helpful staff, and convenient services, making it a trusted choice for shipping and mailing needs in the Valencia Market Place Shopping Center.
Mike and his team are extremely knowledgeable and polite. It is very hard to find great customer service nowadays. I will surely return to this UPS Store. Also, I like the new look of the store.
April 2026
Mike was super helpful and patient and he went above and beyond. FedEx just lost a customer. Moving forward I will do all my shipping with Mike and his team.
April 2026
I had the pleasure of being assisted Rocio on this Friday 4/3. The assistance provided was above and beyond the store's responsibility and I appreciate the additional help this morning. I will be using this store in the future because of this kind of service.
