Banfield Pet Hospital

Veterinarians
Hours: Banfield Pet Hospital in Stockton provides quality and attentive health and wellness care for dogs, cats, and small animals. The veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care. The practice is accepting new patients. Reviews from clients present a mixed experience. Many praise the staff for being caring, very helpful, and upfront with everything. Clients report that the staff takes utmost care and concern, explaining everything in an unrushed, thoughtful way that helps owners feel less anxious and well-prepared for aftercare. The receptionists are frequently described as wonderful and happy to help in any way they can. The hospital is also noted for being able to help with same-day treatments for emergencies, and some feel the employees actually care and show empathy, with fair prices and no push for unnecessary tests. However, significant criticisms are noted. A primary concern is a policy that insists on sedating cats for exams, which some owners feel is unnecessary if they were allowed in the exam room. Some veterinarians are criticized for having a bad bedside manner, with specific complaints about flinching from a pet or making insensitive comments regarding serious diagnoses. There are also complaints that specific requests, like using a pet's own blanket, are ignored, causing stress. Some former employees are cited as believing it is not a great place. Overall, experiences vary between very positive and efficient care and frustrations with specific policies and individual veterinarian manner.

1. Stockton, California