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“I came in To switch over front Verizon and Grace who was working here from Modesto helped me out. She was very sweet and professional. Took care of all my questions and needs. I will definitely be back”
“Absolutely loved my experience at this T-Mobile, Edith the {store manager} and Jessie (store employee) did an outstanding job at creating such a welcoming environment along with being so hilarious!! Both were super patient and kind to me and my mother when purchasing a new phone+watch, would HIGHLY recommend coming to this location on behalf of my excellent experience with their customer service 10/10
#switchtotmobile”
“I wanted to share my experience here at T-mobile on Pacific Ave . Your employee Alex went above and beyond with his customer service. As I sat and chatted with other customers, he was working in between other customers as well. He’s a superstar there. Good job Alex with your A+ customer service. I will Definately be referring others to this location. Thank you!”
“We had great customer service from Brent. He ran through all possible problems when our internet was down. Very professional, and patient. He even provided me with the name and phone number of our IP guy. Great customer service Brent !! Thank you for all the help and the follow up call the next day.Holly ( National Hotel font desk)”
“Great place.. helpful and professional staff.. Samer was very helpful and tried his best to solve my problem. Great customer service. Highly recommend this branch.
Update: Exceptional Service at T-Mobile Stockton
I visited the T-Mobile store in Stockton again today to update my plan and was incredibly impressed by the level of service I received. From the moment I walked in, I was greeted warmly and made to feel like a valued customer. The atmosphere in the store was welcoming, and the staff were attentive and eager to assist.
I want to specifically commend two outstanding professionals, Ry and Samer, for going above and beyond in helping me with my needs. Ry was extremely knowledgeable about the services available, taking the time to explain all the options to me in detail to to listen patiently to my requests. She answered all my questions and made sure I fully understood the different plans, which made the decision-making process so much easier.
Samer was equally impressive with his excellent customer service skills and friendly attitude.
Together, Ry and Samer demonstrated a level of professionalism and customer care that is rare to find. I will definitely be returning for any future needs.
Thank you, Ry and Samer, for your outstanding service. You are true assets to the T-Mobile team, and I highly recommend this location to anyone in need of exceptional customer service.”
“Was great. A little pricey, but you expect that with Verizon, and it was a little cheaper than I was expecting. Staff was great, very knowledgeable, friendly, and made sure I got everything I needed”
“I came in the evening without an appointment for my simcard not working. I was greeted quickly and kindly and they replaced my simcard and I was out within 10minutes. I wasn't even charged additionally, very pleased with my experience”
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“I cannot think enough Ali to helping me save my data and transferring to new phone which is a love thank God I left Metro and I have a great service now thank you Ali for saving my day ?.”