Macy's is a well-known department store that has been serving customers since 1858. The Macy's Rogue Valley Mall location offers a selection of popular fashion brands, housewares, gifts, and furniture. Customers appreciate the variety and overall tidiness of the store. However, some reviews highlight concerns about the store's layout and cleanliness, particularly in the men's section, which is described as messy compared to the well-maintained women's area. While some employees, like one named Almitia, provide excellent customer service, others have received criticism for lacking empathy and responsiveness. The store also seems to have a significant clearance section, which some shoppers find unappealing. Overall, while Macy's offers a good selection and nice items, customer service experiences can vary, leading some shoppers to prefer online shopping or alternatives.
I can thankfully always get help here quickly. I like to go in and out to get what I need. This is always the case here , good service and great products
June 2025
What in the TJMaxx is happening at this store? It’s about 40% clearance center now. : (. Only 2 doors out of 5 close properly in the women’s restroom. Do better Macys
May 2025
Macy's has always been a quality store top of the line products .People were courteous the best perfume.
