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November 2023 by Daisy Heredia
My fiancé and I had the worse experience at this storage. We moved out of our home and put most of our belongings into one of their storage units. Three months after still renting our unit out, we got all of our belongings stolen! Supposedly they are very secure but obviously not since they were able to take all of our belongings. This was by far one of the most stressful events in my life since we had to start all over again. Never again! Definitely do not recommend to anybody!
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September 2023 by Angelica Ordaz
The budget truck rental prices are very expensive but the employees here are very helpful and friendly
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August 2023 by Tamara Cipponeri
Very Nice reasonable Prices..Super friendly, Worry free My belongings are safe.. Clean On site Manager" Jason, he will make sure you get what you need for a fair price...
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August 2023 by Joe enfinger
Great business with good service, safe area also. Lots of open hours to go inside.
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June 2023 by Jennifer Crandall
Extremely expensive per month. Mostly clean. Staff nice.
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April 2023 by Joshua Z.
Great customer service, front desk manager has great people skills, knows how to work with the people. if he's not the owner already, dude needs a raise !
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April 2023 by joe can
Waterloo storage is clean and conveniently located. Jason helped get me a discounted unit and I would recommend giving him a call for your storage needs.
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April 2023 by Keith Hankins
Great job I appreciate the service Jason is a top notch employee here thank you a lot I appreciate the service
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March 2023 by Christina N.
Storage units are clean and conveniently located. Jason was very helpful getting us a unit at an discounted price. Thanks
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March 2023 by simi kang
Has great customer service and was so easy to get signed up and moved in. Definitely an easy move
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March 2023 by Latrisha Heard
I am a very happy customer with Waterloo self storage the staff are very friendly and helpful I would recommend this storage to anyone friends included!!!
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February 2023 by faith rahorst
If I could give 0 stars I would ever since this place went under new ownership they are horrible, my elderly grandmother went to pay her bill accidentally did it twice not knowing when trying to change over to her rent portal after paying her bill with them we contacted them to let them know the mistake and they pretty much said oh well and kept her money knowing her monthly payment was made and she needed the other payment for her rent of home and they didn't care at all were rude and told her to bad they were keeping it I have warned all my family and friends not to go here at all they do not care about there customers they only care about getting your money .
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January 2023 by Griselda Robledo
The units are nice and clean with a good amount of space. The front desk workers are very nice and helpful.
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December 2022 by Tim Tomicich
A safe place to keep the extras that we all collect. Been using this place for about 3 years now and the staff is always been friendly. Security camera's all around, no worries. Unit #48
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November 2022 by Jathan Clark
I rented a Budget truck for my move from San Diego to Stockton and Natasha helped me figure out multiple mistakes that another Budget location made - including a refund from an overcharge. It took several days and she kept researching and checking in with me and eventually we got everything sorted. Plus she was friendly and had a wonderful positive attitude. I can’t speak to their storage business but I definitely recommend Natasha and Waterloo Self Storage for your next Budget truck rental!
