Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. The reviews highlight the exceptional customer service provided by the staff at the Citi Studio City branch, particularly Bashar Kanounji and Shiva. Customers praise the staff's professionalism, attention to detail, and willingness to go above and beyond to assist with account setup, maintenance, and resolving complex issues. The reviews suggest that the Citi Studio City branch provides a positive banking experience, with customers expressing satisfaction with the level of care and support they received.
Bashar is one of the best and most caring representatives at Citi Bank. He took the time to help me with my account and spent a full hour resolving my issue with customer service. His patience and professionalism made a big difference. I definitely recommend him!
June 2025
Bashar is the best. Explained everything in detail. Recommended me to open savings and checking accounts. Both personal and business. I’m going to transfer over my accounts from US bank to here. Very nice to deal with and very detail oriented.
May 2025
Bashar Kanounji was great help. He opened two accounts for me and explained to me everything in great detail. He also advised on how to maintain my accounts in good standing.
