Cupertino Mercedes is a highly regarded Mercedes-Benz repair and maintenance service that has consistently impressed its customers. According to the reviews, the business is known for its exceptional service, knowledgeable mechanics, and fair pricing. Customers have praised the work done by the mechanic, Pierson, who is described as an expert in his field. He has been able to address a wide range of issues, from door locks and roll-over bars to transmission mounts and rear ABC suspensions, with efficiency and professionalism. The point-of-contact, Nicole, has also been praised for her excellent customer service. Customers appreciate her transparency, honesty, and responsiveness in addressing their concerns and keeping them informed throughout the repair process. Compared to other Mercedes-Benz dealerships, Cupertino Mercedes has consistently provided faster turnaround times and more reasonable pricing for their services. Customers have reported significant cost savings and a noticeable difference in their vehicles' performance after the work was completed. Overall, Cupertino Mercedes is a highly recommended choice for Mercedes-Benz owners seeking reliable, trustworthy, and efficient service. Customers have expressed their satisfaction with the quality of work, the professionalism of the staff, and the overall positive experience they have had with the business.
Great local option. These guys are friendly and fast
September 2025
Great place to get your Mecedes serviced! Very honest! Do great work! Much more affordable than the dealership!
November 2023
Almost wanted to sell my old E350 because of the bad experience at the dealership. Glad that I found such a place that's helpful and transparent. Amazing work Nicole and Pearson!
