DHL Express ServicePoint
Shipping CentersHours:
1105 Kern Ave, Sunnyvale CA 94085 Hours
About DHL Express ServicePoint
The DHL Express ServicePoint in Sunnyvale offers international and next day shipping for personal or business needs. Reviews note the very friendly and excellent service, with staff described as helpful and going above and beyond to resolve issues quickly. Shipping experts provide clear explanations, such as regarding TSA regulations. However, the service point is also criticized for extremely inefficient service due to having only one computer, causing long wait times of 30-60 minutes per customer. Some customers suggest introducing weekend deliveries and note that shipping to destinations like India can take 10 days or more.
Most Recent Reviews
June 2024
Had a great customer service experience here. Thank you especially to Andrea!
May 2024
I needed to return a package internationally and the company scheduled a pick up for it while I was at work, but I was able to drop off my package here instead, the day before. They made it really easy! Thank you guys.
April 2024
Only one employee serving customers so some waiting, but otherwise fast, good service.
More Comments(69)
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