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March 2024 by Arpitha Kashyap
The location is great. The apartment is decent.The maintenance is good. Has a great pool area and jacuzzi.Maintenance requests are completed on time and the staff on this team are great.The management team however is not the best. Some of them are good but some are not the friendliest people. The manager is the hardest one.The parking is managed by a different company so reaching out to the other company for parking problems is not easy.I never got an email to explain why there was construction work going on below my apartment for 4 days. Had to sit through all the rumbling and noise since it was unpalnned. They have frequent water shut offs and packages get stolen/lost and management didn't help at all.
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February 2024 by Dzianis Parakhnevich
LACK OF AMENITIESBike Room:Despite being mentioned as an available amenity in previous ansver, there is no designated bike room in Grove apartments.Clubhouse Access:Residents have encountered difficulties in utilizing the clubhouse due to inconsistent working hours. It appears that there is uncertainty about when the clubhouse is open or closed.BBQ Area:A further issue arises from the restricted accessibility of grilling facilities within the expansive apartment complex. With only one grill available, even in the context of our large community, residents face challenges. Additionally, there have been instances when the grill experienced malfunctions or was completely non-functional during certain periods.
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June 2023 by Laz D.
We toured 7 properties in 3 days and this community and apartment layout was by far the best. I asked the sales associate, Kevin, 1,001 questions. He was so patient and informative. We came back today to sign. Super great place and a no pressure great sales associate. Kevin, thank you for your patience with us and for all of your assistance!
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May 2023 by Abhishek Krishnamurthy
Nice and quiet neighbourhood with lot of facilities around. The rent is too high for the small apartment space. Due to lot of trees in the community, you might not have enough sunlight inside your house if that's one of your preferences. Be careful while choosing a lower level apartment, you might see slugs and other small creeping insects in your patio.
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May 2023 by anu sundar
Updating since it’s been few years.The Grove is a nice apartment but right now complete renovation is going on. The pool, gym are closed, has been closed for the past 5 months.With the loud noise its tough to be at home in the daytime. Though we asked about the renovation completion before we moved in, we have been misinformed. Please add in a buffer of 7-8 months to what the leasing office says, as they are running behind the completion schedule.Also there are trucks and construction materials lying around everywhere. Please avoid for the next 10 months or so.
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February 2023 by Charvaka Mattaparthy
We stayed here for 8 months and our experience was really good contrary what some reviews might suggest. The apartments community was very well maintained and has lots of trees surrounding the fencing.The apartments are newly renovated and are in close proximity to Sunnyvale and Mountain View downtowns, Close to many good restaurants and grocery stories. The maintenance team did an amazing job during our stay, addressed all our issues right away. Management ( jasmine/ Jennifer / Kevin) has been wonderful, Always helpful and considerate.
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February 2023 by Sandesh Shashidhara
Staying here from last 3 years. Very peaceful and clean community. Landscaping is done very frequently and service repair tickets are resolved very quickly.There is no construction or much of train noise as mentioned in any comments. Only drawback is the lack of air conditioning in most apartments since it gets pretty hot in summer.
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January 2023 by Laurence B.
Giving 2 stars because front desk often lies. Stayed here for a year and it was overall okay. Expect max annual rent increase.Right off the bat on move in day, they provide me the keys and 2 nonfunctioning gate remotes. When I picked up the keys, I asked if the remote opens both gates, and they assured me they would work. I came back to let them know that the remotes did not work and then they gave me replacements. The remotes opened the north gate, but did not work for the other. I come back the next day regarding that, then the story changes to, due to covid the people that maintains the gates cannot provide them remotes that work for both gates. Ok sure..., I inquiry almost every month or so and the story changes to "oh only residents that have been here for a couple years have access to both gates...". This really sucked because my apartment was near the south gate, so I would drive around the whole complex just to park every single time.They will take your whole deposit and never give a dime back. I cleaned up the whole apartment almost spotless, and still get charged with a $300 cleaning fee. Like how? I had a security deposit of $1100 (600+500pet) and still owed them $300 after moving out!!!! I was charged for carpet replacement, cleaning fee, and paint. I dont mind paying for the carpet replacement since we had dogs, but we left that carpet clean. We shampoo'd and fixed it ourselves...Maintenance team actually do solid work and always respond almost immediately. You see them always hard at work everyday.We were moving from socal, so we only spent a day exploring different apartments. I have a lot more time now, looking through new apartments and cant believe I found much better options at more affordable prices.
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January 2023 by John Lee
Quiet and clean. Great for people looking for the best bang for the buck or newcomers to the areaManagement was always quick and thorough with any request.Very safe and gated community. We never had any issues with noise, other tenants, or bugs.
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December 2022 by Bob
Quiet and clean. Great for people looking for the best bang for the buck or newcomers to the areaManagement was always quick and thorough with any request.Very safe and gated community. We never had any issues with noise, other tenants, or bugs.
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November 2022 by shahin shahinparvaz
*** please read the review and then decide to come to this complex don't waste your money***Very unprofessional management, takes advantage of your situation and charges more. And management is really greedy for the money never consider you situation during covid or family emergency and charges you more even tho the same community have less rent in other units, I never recommend to join this community. Management is really bad, never respond on time and force to move out of sign lease for more price. These people only respond to reviews posted on google, and talk to you very nicely, but never respond or very stubborn on the pricing, 7 years in bay area and this is the only community which has very bad management. Where all communities are flexible in price, This community is like pay the money or move to a different unit with less price. I explained the situation but, the management hung phone on my face, I have no choice but pay more. The classic answer i got from management was, I know because of covid you don't want to change the unit so we are charging more. please before deciding to come to this complex read the reviewsSuperrude management ??
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November 2022 by Julio Barajas
We lived here for 1.5 years. Overall great place. Premises were always clean and staff always very nice. No constructions when we lived there. I saw many reviews about the Train noise, you can barley hear it. Check out process, straight forward and fair. Overall we loved this place!
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July 2022 by Aakash Mittal
Great community to live in and the maintenance staff is very friendly. These guys really help you out and value you as a resident.The open parking spots are very tiny. Other residents keep scratching / bumping into your car and don't inform you.My major problem with Grove is with the move out experience. They add unnecessary move-out charges on my account. Charged me for deep cleaning services (which is again okay), but they also put some exorbitant charges for replacing the stovetop in the kitchen (not legit charges). I even had a friend go to my apartment and send me a video of the house after cleaning, the stovetop was never replaced. But the leasing office folks don't work with you to settle those charges and remove them. After several emails, they just want to send these charges to collection. Anyways, we will see how that goes. I am definitely not paying fake charges.
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July 2022 by Gantumur Tserevkhuu
PLEASE DO NOT MOVE IN HERE or YOU WILL REGRET!1. The apartment looks pretty from the outside. But it is very old inside. The apartment is very cold in winter and very hot in summer even you turn A/C or heater on. So you will spend a lot of money for utilities.2. When I first move in, the carpet was very old and the stove glass top was not new. It was my mistake that I didn’t mention to them and take a picture of them (Please take a picture or mention to them if there is any damage or issue otherwise you will be charged to replace their deprecated items). I have lived here for 1 year and when I move out they charged me to replace the carpet and the stove glass top.
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July 2022 by Kathryn Rachel Therkildsen
We love the Grove! It is a well-maintained, quiet and dog-friendly complex. The apartment itself has a great layout, there are two pools and a gym. When we’ve had any issues, maintenance shows up the same day to care for it. Great place to live!
