“I love the Sunnyvale SW store. The staff is very friendly, helpful and patient with my various questions. I also like the way the store is set up, with color selection and supplies. Keep up the good work!”
“Came in twice the last week to purchase paint to match existing paint colors in our home. DJ was the clerk who helped me both times—awesome guy, helpful, courteous and seems to genuinely enjoy his job and helping customers. The store itself is well stocked with anything you might need for painting at reasonable pricing. And, of course, Benjamin Moore paint is absolutely top notch.”
“So pleased with the service at AB Supply. Not only could they solve a paint solution that another shop couldn't, everyone there was super friendly and patient. If only more shops in the auto industry were like this.”
“I needed an old Kelly Moore paint matched, and my painter buddies told me this was the spot. I dropped off the can of old paint and within a couple days it was ready. Rob was super helpful when I arrived to pick up. Also cool is that they now have my color on file if I ever need it again. So happy this business is here for us. Bravo South Bay Paints!”
“I visited this store in August to get touch-up paint. Both the young lady and the young man in front were very helpful. I had some questions on how to do the paint jobs that I plan to do in the future, the lady introduced me to Norberto Morales. He was very patient to answer all my questions and teach me how to improve my paint work. Amazing customer service received from this store.”
“Came in today and ordered 15 gal of paint for our house. Sean’s customer service was great! It makes me want to visit this BM store over any of the other ones! Thanks for the excellent customer service Sean!”
“I received the best service last Saturday. I didn't catch his name but on the receipt it says Kieth. We are familiar with how to paint but not all the different types to choose from. Kieth took time to explain to us all the different finishes and helped us pick the paint to gave us the results we were looking for. He didn't try to up sale or sale us too much paint. Excellent service and for a great value. We were able to finish our project and love the results!”
“Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely lost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**”
“I’ve been a big fan of Sherwin Williams so far since my company switched from Kelly Moore. Sherwin Williams Milpitas has by far been my favorite store. I like the San Jose stores but they are frequently out of very common items. The Milpitas store is always well stocked and the staff here has been nothing but amazing so far. Very helpful and customer service is outstanding. This will be my Sherwin Williams location for the foreseeable future.”
“Serena and her crew always give me fantastic service. Serena just taught me some things about spray tips that I never knew, and I've been a painting contractor for 35 years! These guys are quick and efficient and seem to be very well stocked. She just set up a delivery for me with multiple items. She made it easy for me to track what I'd received. Great communication about delivery times. Delivery guys Enrique and Muhammad were very polite and helpful as well. Great experience!”
“To be honest, I'm not the biggest fan of Sherwin Williams but I will say that the staff here especially Jenelle and David are outstanding and delivery great quality of service. I would travel the extra miles to this store versus other Sherwin Williams stores. Thank you, Jenelle and David, I appreciate your service.”
“As a local Realtor, I frequently visit paint stores to stay updated on the latest paints, wood stains, and trending color patterns. Recently, I went to Dunn-Edwards Paints in Mountain View, CA. Despite arriving just a few minutes before closing, the manager on duty, Issac, took the time to educate me about their product line and provided me with the latest brochures. Issac demonstrated exceptional customer service and a deep knowledge of the products. I highly recommend this Dunn-Edwards Paints store.”
“I've visited the store a few times in the past month or so and my general experience has been very positive. The visit from today was excellent that I wanted to leave a review. I believe the person who was helping me was Alberto (based on the receipt). He went above and beyond to help me with something that was a bit complicated. He took the time to explain things to me and was very resourceful in resolving the issue. Thank you.”
“I've never been treated so well at a paint store. Usually I get ignored at other paint stores. I had THREE different people ask me if I needed help. The paint quality is very good. It's expensive, but all paint is these days.”
“With a painting project to accomplish I paid a visit to Benjamin Moore Creative Paint, and had a fantastic experience. The parking was convenient, with plenty of spots right outside the store, which made my visit hassle-free. Ariel and Maurice were incredibly helpful in guiding me through the process of selecting the right rollers and paint products. They listened to my needs and made thoughtful suggestions, ensuring I got exactly what I was looking for. Their expertise and friendly approach made all the difference. The next day, I returned to the store, and Kevin was equally amazing. He took the time to address any additional questions I had and ensured I had everything I needed to complete my project along with processing a return from the day prior. Overall, the staff at Benjamin Moore Creative Paint went above and beyond to help me find the right products and provided excellent customer service. I highly recommend this location for anyone in need of quality paint and knowledgeable assistance! Review for visits from the first week of Jan 2025: This review is a very quick shoutout to Ariel for helping me with the right shades of white (one for my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated. Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project. All in all a fantastic experience and absolutely recommend the store for all your paint needs.”
“I had a fantastic experience at this paint store! The staff was super helpful in guiding me to the right colors for my project, and they really know their products. I'll definitely be back for my future painting needs!”
“California Paint Company did an excellent job matching my Kelly-Moore low sheen exterior paint. Great service and excellent pricing. Thanks again Palo Alto staff.”
“According to my experience this store is the best in San Jose.Store manager Hector is very knowledgeable, helpful and professional person. He knows everything about products and always ready to help his customers.Thank you Hector!”
“They don’t just carry paint, but all kinds of paint prepping supplies. They even carry clear coats from different brands. I came in the other day to get my bike paint matched. Todd was very helpful and matched the paint correctly. His knowledge and expertise was deeply appreciated. Definitely coming back for my future auto paint needs.”
“10 stars, A+++. These folks know what great customer service is. Thanks a million to Serina and Eduardo for taking such great care of me. You are appreciated!!!”
“Extremely helpful staff with competitive prices. Way better than going to box stores and overpaying. They were able to suggest the right type of paint and could also make the shade I chose regardless of which company it was from. And all this with an amazing attitude! Jose was super helpful in clearing my doubts and suggesting options that would work best for my home.”
“Kinda surprised to see negative reviews here. I've been to this store twice now (yesterday and today) and had incredibly friendly, polite, knowledgeable and helpful encounters with different staff both times. Perhaps staff has changed or been retrained? Not sure. Anyway, I'd definitely come back in the future. UPDATE: I contacted the store on Monday to request a quote for a 25+ gallon project order. Based on some of the reviews here, I was concerned the pricing might be above average for the area so I also got a quote from another Benjamin Moore store in the area. The quotes were identical. Only this store said they could have my paints boxed and ready for pickup in 30 minutes. The other store said they'd be ready in 4 hours. I ordered from this store, and the paints were ready and waiting when I arrived. The staff/owner(?) dollied the paint tubs to my car and loaded them for me without being asked. Great service, competitive pricing and excellent paint. I'm a happy customer.”
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
