Rich's Mobile Auto Repair is a highly regarded auto repair service known for its professional and friendly service. Customers appreciate the reliable and affordable repairs, often completed on time and at fair prices. The business specializes in ignition interlock devices, making it a certified Intoxalock location that helps individuals get back on the road after a DUI with ease. Many reviews highlight the exceptional responsiveness of Richard, the owner, who is praised for his honesty and dedication to customer satisfaction. Whether it’s a breakdown during a road trip or an urgent repair needed on a weekend, Rich's Mobile Auto Repair consistently goes above and beyond to assist customers. One family stranded during a trip received prompt help and was back on the road within hours. Another customer noted the quick repair of a truck during a baseball tournament, showcasing the shop's commitment to service even on short notice. Overall, Rich's Mobile Auto Repair is recognized for its trustworthy, caring, and efficient service, making it a preferred choice for both locals and travelers in need of automotive assistance in Susanville, CA.
We were taking a trip from Oregon to Phoenix Az,with dually pickup and 38’ trailer. Radiator cracked outside of Susanville,and we went to calling around to find a mobile mechanic,Rich’s name came up several times. We called and he said difficult to fix on the side of the road and offered to bring a trailer but I explained... read full comment
June 2026
Great customer service. Traveling thru and they worked me in the next day. Because it is (rather remote) Susanville, the part wouldn't get here in time. So they gave us all the pertinent info so we could call our local repair shop to order so it would be there by the time we got home. Would definitely return as needed.
April 2026
Brought my car in to have my struts looked at, which was recommended by the dealership along with a few other things. Rich was so honest and the price was almost half what the dealership quoted. They even found the air filter was not put back properly when my car was at the dealership. My car is running great.
