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August 2023 by Clint Chapel
This is the first time that we stayed there since the remodel, so it's been a few years. Everything was perfect, except for one. The bathroom has a concrete floor with a very slippery and shiny surface. Some texture on the floor would be nice, since I slipped coming out of the shower. Ironically I was coming out of the shower to get the cloth mat to put down. Doh.Rooms: The remodel was done well, very elegant and time period specific.Nearby activities: There's plenty of wine tasting, and a farmers market across the street on the weekends.Walkability: Sutter Creek is small, so everything is within walking distance. There are other wineries that are a short drive to as well.
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June 2023 by A
My wife and I have stayed at this self proclaimed "luxury life hotel" three times, the first two times were delightful but the most recent stay is absolutely our last. Apparently there's new owners, and they really destroyed what we loved about the hotel. Complimentary chef cooked breakfast delivered to your door in the morning? Not anymore! We made the reservation months ago and got there to find out it's been replaced by a $25 voucher so you can go stand awkwardly in the restaurant then bring your food back to your room yourself. That's not $25 per day or even per person, you get $25 for your entire stay. Which, based on the prices of the food, means one person gets to eat for free and you're forced to spend more money at the restaurant to get food for two people. Being nickel and dimed over food is always such a luxurious experience.After spending the morning of my wedding trying to find a quick breakfast from somewhere else (the restaurant doesn't even open until 8, so if you have plans in the morning it's useless), we were woken up the following day at 10am by housekeeping knocking on the door then opening it, so my wife and I had to shout "no don't come in" while trying to figure out what was going on and find clothes. We had the room booked through the next morning and checkout is at 11, why would housekeeping be coming around at 10am? I would have put out a do not disturb sign but there wasn't one available. What a relaxing spa-like atmosphere!The staff are hit or miss, the front desk staff were extremely kind and understanding but the night we arrived there were a bunch of employees standing around on the steps outside laughing and smoking while we were moving things to our room. Nothing says boutique hotel like being leered at and breathing cigarette smoke.The room itself was extremely overpriced, we went for the penthouse since it was a special occasion and the extra cost (on top of the higher than average rates they charge for normal rooms) was a complete waste. They put the worst bed in the most expensive room, hard and lumpy which makes sense when it's sat on a $80 rolling metal frame with bent supports underneath. There's also a ledge within the first 4 feet of walking into the space, it is technically labeled but if you're walking in carrying something that blocks your view of the floor (like, oh I don't know, maybe some luggage?) you're likely to miss it. We were lucky that I caught myself, but for an older person that could have been a trip to the hospital. They might need to update their website where they claim the rooms are "about comfort and careful curation".To their credit, when I told them about all the issues they did issue a ~10% refund of the total price of a three day stay that we cut short and left on the second day. It's a nice gesture, although we could have saved like 90% of the cost and gotten a better experience at the nearest chain motel. When I think "luxury life hotel" I don't picture $25 restaurant coupons and bedframes sourced from a garage sale, but maybe I'm just uncultured.
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June 2023 by Josh Radl
Nice, quiet, quaint hotel. Very friendly staff accommodated our late check-in. Loved the wine glasses and opener in the room. Close to Amador wineries. Minor flaws: no fridge in room, broken bathroom fan knob in room 6. Major complaint: breakfast was definitely NOT gourmet as advertised. Yogurt and toast only. That's it! Hardly gourmet. Sad thing is they have an entire restaurant to cook a better breakfast. Use it. I paid extra to book Hanford House because of the supposed gourmet breakfast.
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April 2023 by Nickelas Medrano
Perfect! Perfect!
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March 2023 by DON GLOVER JR
Everyone was very friendly and the stay was
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January 2023 by MariaTeresa Lara
We enjoyed our stay and the breakfast was wonderful! We stayed in a cottage room and although there was a small coffee pot in the room it would've been nice to have the option to order more coffee with breakfast. The coffee provided in the room was ok but the coffee in the lobby area was much better. Not a big inconvenience, we just enjoy having good coffee (and a lot of it) first thing in the morning ?.
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January 2023 by Rachel Bradley-Gomez
Cookies ? breakfast, scones everything was amazing..
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January 2023 by Pirate Hughes
Very nice room. Excellent scones provided and breakfast was great. Coffee was put out early.
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January 2023 by Kathie Mcconnell
I have been only twice and the beautiful face at check-in rembered me. So personable and relaxing no better!!! Best service best scones best cookies..ned I say more??!?
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January 2023 by Chip Simmons
Great place great rooms owners very gracious highly recommend
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January 2023 by O S
Location mostly. The site was clean as were the rooms. The shower was excellent. That was about it.
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January 2023 by Debra Landers
Beautifully appointed and comfortable renovated rooms. Fresh, warm scones at your door by 7am. Hot coffee and tea conveniently available on the ground & 2nd floor. Breakfast at the door by 9:30 am. In room temperature control, gas wall fireplace, small balcony, and clean. Front door locks at 7 pm and each room has a key. Owners have the feeling of family or close friends.Love the small historic town of Sutter Creek that opens mid-morning and closes by 8 pm. Will always be our go to special place for a get away.
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January 2023 by Daniel Contreras
It's a nice hotel with some serious flaws. My wife and I went to celebrate our anniversary: we got a good first impression, but were not pleased by the time we left.Service was poor: when I told them that their CO/smoke alarm malfunctioned in the middle of the night, waking us up, I did not get an apology or even a "thank you for letting us know that it needs to be replaced." Instead I got apathy and excuses for why it's ok for them to have a 14-year-old alarm when it should be replaced every 5-7 years.They also promise scones at 7:30. I'll admit I was already a bit grouchy when I woke up (CO alarms going off in the middle of the night will do that), but it didn't help that there were no scones at 7:45 or 8 or 8:30. I finally asked at 9 and they delivered a couple.
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January 2023 by Clifton Roberts
Great place to relax in the foothills. Welcoming staff, soft beds, and an overall comfortable experience from check in to check out. Breakfast was great at your door in the morning. Will definitely visit again.
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January 2023 by Chad McCoskey
Hanford house is a wonderfully quaint inn. With it's quiet charm and peaceful locale, we would definitely stay here again. Communication with staff was top notch from queries on when we would arrive and information on what to do if we arrived later to wine upon arrival to questions about our breakfast order the next morning (I really tanked the sheet, but the hostess came by to clarify). Breakfast was well done: everything cooked nicely, all was flavorful and individually wrapped at delivery to our room. The room was clean and inviting. The fireplace heater is great and the bed comfy and cozy. Wine glasses and an opener are a great touch. Advertise that so travellers don't have to worry about bringing their own. Topped off with a private deck, the whole experience was very nice. A couple of very small nits: with the rainfall showerhead, it's challenging to take a shower without getting one's hair wet. With no refrigerator in the room, leftovers from the surrounding restaurants are lost. You make due. Thanks for such a great stay.