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November 2023 by Tori D.
I cannot even give this pharmacy anything above 1 star because despite the fact that the staff is quite friendly, my medications are consistently out of stock, late, or just plain over looked. The last time I tried to get my medication they first told me they would have to order it from a different location, to changing their response to it being my fault because it was "too early to get the medication". That was a complete lie and I know it was because I was actually OVERDUE to receive this specific medication. You would think that in an area with a very small population of people that the pharmacists would be more on top of things but unfortunately this seems to be an excuse for them to be lazy and incompetent. If you have an important medication, something that you need in order to literally physically keep your heart beating, I would highly suggest driving to a different pharmacy or finding a way to have them delivered. I know that if either of those options were realistic for me I would 100% be taking advantage of them. I cannot overstate the laziness at this particular pharmacy. When they say a prescription still isn't ready 3 days past when it has arrived I cannot chalk it up to being anything other than the fact that the pharmacists can't be bothered to get your prescription to you in a timely manner.
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July 2023 by Susan M.
Seems as if things have changed since all of the negative comments. I wasn't too sure I wanted to make the switch but had to change from Raley's because of insurance. I have been extremely happy with Walgreens Pharmacy. They are courteous, helpful and knowledgeable in dealing with a rash of medications for an illness. One of the pharmacists even called me to see how one of the meds was affecting me. I have no complaints and am happy I made the change.
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March 2023 by Cj Williams
Friendly staff. Never crowded.
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January 2023 by DustDevil
The worst pharmacy we’ve ever encountered, period. They are so incompetent at filling prescriptions within a reasonable time we are left wondering if they are competent at putting the correct pills in the bottle on the occasion that they actually fill a prescription. We are quickly switching to the Jackson CVS. For me, I’m so glad that we purchased stock in CVS some time ago as this has been a real eye opener about Walgreens Corporate culture. They know this pharmacy is a mess but nothing has been done to fix the problems.
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January 2023 by Robert S.
This Walgreens got my COVID tests mixed up resulting in a positive for a surgery I was having in 3 days that almost resulted in delays. Do not use them...
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December 2022 by Joni R.
If there was a way to give zero stars I would select that. Worst pharmacy ever. They make cvs look good. Disorganized, hard to contact, just a mess. I've never been there when there wasn't a long line of disgruntled customers waiting in line. Stay away.
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December 2022 by J. L.
This pharmacy has deteriorated very badly over the last six or so months. It literally takes them weeks to fill a prescription, and not just for scarce medications but for ALL medications. It has become abundantly clear that they will not pay adequately to staff the pharmacy, and the result has been sheer madness for those expecting to have their prescriptions filled in a reasonable amount of time. They are frequently closed without warning, and drive 30 minutes to a vaccine appointment only for them to tell me that they don't have the staffing to provide the vaccine. Their willingness to take prescription orders but then not fill them until we'll after folks have run out is literally becoming a dangerous situation for some.
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November 2022 by Jessica S.
worst pharmacy everunderstaffedincompetent inefficientmultiple visits and the same experience multiple people all waiting 2 hours or more Save time and your sanity and drive in to town, it'll take less time
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November 2022 by John P.
If I could give it zero stars I would. Called about a prescription almost 2 hours ago, put on hold and told there was 3 callers ahead of me, BS! And now the update , at the 2 hour mark, I was frigging hung up on! Walgreens just lost me as a customer!
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November 2022 by Taylor J.
Absolute worst pharmacy. Prescriptions are never ready when you go to pick it up, even after days. The drive thru is a joke, waited an hour and a half with 3 cars in front of me only to of course be told my items weren't ready. Save yourself the trouble and go somewhere else.
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October 2022 by Andrew J Nodine
I WAS a long time Walgreens customer until I moved to Jackson, Ca. They withheld my Rx's with no reason except to say it was my fault because I didn't call earlier to inquire about where they are.. They've lied to my face on many occasions, especially the short woman with the tattoos on her arms, bad attitude and snaps at the customers and will lie right to your face to make you go away...I have a 1 year at a time prescription I used to pick up every month at this store, how is it my fault that they mishandle it every month? They actually look at you like it's your fault to try and justify their mistakes with lies. When there is a problem with a prescription it is their responsibility to call you, which has never happened, not ONCE.Good Bye Walgreens good luck in Sutter Creek you svck
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October 2022 by Jennifer S.
My RX wasn't ready ..doctor called it in 4 days ago..pharmacy staff just made excuses it was a antibiotic so upset and they said to give them more time to fill it ..I asked to transfer it to another pharmacy.. called corporate I'm sick running a fever ..
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July 2022 by Stephanie L.
Best pharmacy in Amador county! Clean and neat. Hast and friendly service. Love the drive thru for pharmacy.
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May 2022 by Cindy W.
It's almost guaranteed your medication will not be ready, or there will be an insurance issue, or they don't have the medication, the list goes on. Save yourself a lot of time and annoyance and go to Safeway instead, they're always on top of things.
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February 2022 by Carol O.
Every time I have been here, the staff is helpful, the place is clean, and the shelves have what I was looking for.