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“We needed to buy some portable air conditioners ASAP because our system broke down in 90 degree weather, and the team here was so prompt and helpful at every stage of the process! Micah helped track down our items, Vinnie helped load them into the vehicle, and when we had a few items we had to return, Stacey was very helpful throughout that process! Their positivity and helpfulness was exactly what we needed during a very stressful day!”
“As a construction proffesional Home Depot has been a great support for my business , a one stop shop.
This review is for this specific location , run so smooth I had to
Review:
I recently had the pleasure of working with my local Home Depot, and I must say that the experience exceeded my expectations in every way. I am writing this review to express my utmost satisfaction with the current manager and the outstanding service provided by the Pro Desk team. From the moment I stepped into the store, I am greeted with a warm and friendly welcome by all..
Their knowledge, professionalism, and dedication to customer satisfaction were truly impressive. They went above and beyond to ensure that my needs as a contractor were met promptly and efficiently.
The Pro Desk service at this Home Depot location was exceptional. The staff members were well-trained, attentive, and always willing to go the extra mile to assist me with my purchases.
They were incredibly knowledgeable about the products and offered valuable advice and recommendations that greatly helped me in my projects. Not only did the manager and Pro Desk team provide exceptional service, but the overall store environment was also clean, well-organized, and stocked with a wide range of high-quality products.
It was evident that the team takes great pride in maintaining a welcoming and professional atmosphere for both contractors and homeowners alike. I would like to extend my sincere appreciation to the manager and the entire Pro Desk team at my local Home Depot. Their commitment to excellence and their dedication to providing top-notch service have truly impressed me.
I highly recommend this Home Depot location to anyone in need of quality products and outstanding customer service. In conclusion, my latest purchasing experience with the current manager and Pro Desk service at my local Home Depot has been nothing short of exceptional. They have set the bar high for customer service, and I will undoubtedly continue to choose this store for all my contracting needs.
Thank you for your outstanding service!”
“Victor Garcia was the person who rang me up. He went above and beyond with great guest service. We asked for help to load up a toilet into the car and he was fast and very friendly. Always had a smile on his face. ,”
“I just wanted to thank Gavin at the Canyon Country location for going above and beyond. I had a difficult, heavy order that had gotten bounced around in transit and was hard to find. Gavin stayed persistent, found the order, and expertly loaded it into our truck. Give this man a raise!!”
“What can I say about Home Depot if you're having issues with plumbing or DIY projects this is a place to go on that particular day I had an issue with my AC hose. I didn't want to do anything fancy or get a new hose I just wanted to get it fixed and who help me with this issue was Mitch from plumbing very welcoming and very informed so if you have any issues always go to Mitch ( plumbing department} man needs a raise !!! Home Depot time to level him up or given a raise lol !!! He's one of the reasons why home Depot is a staple in the community !!!”
“Robert from hardware was extremely helpful in finding me the correct size anchor screws to install lights on my stucco. Thank you for making everything so smooth! He was able to peace together certain items saving me some money buying in bulk. Thank you so much, Robert!”
“5 stars for Benita who answered my Q and was very helpful and didnt brush me off. I appreciate her so much.
0 stars for calling and having to sift through the AI voice who didnt understand what I was asking about. It took forever to get to a real person and when I did, I was feeling annoyed and disgruntled.
Kudos to Benita for handling things and being professional. I was happier after talking to her even though what I wanted wasn't available.”
“Diego was very helpful!
Very busy place, at all times, but he was very nice and he took his time on showing the best items for my project!
Thanks!”
“Considering the political situation the store was not crowded like it used to be, the time spent in the store was a breeze. Actually a lot faster than the famous in an out.”
“I just wanted to write a thank you to Jorge Velazquez for helping me with a Grohe shower valve + cartridge. I really appreciate your help and will come back again soon.”
“Very helpful staff, made looking for supplies easier...although a couple of employees did not care to assist they just said to me I don't know without even trying but the others were helpful walking me to the product.. for those who went theextra mile thank you....shopping in such big places can be very intimidating sometimes.but at least some of the apples were just perfect.”
“Excellent service, the shopping experience in this store is spectacular. I always go there. With extremely professional staff. I want to recognize Jayda. She is always ready to support you in your purchases. He is very friendly and professional and helpful, always complementing your shopping experience.”
“Recently visited their location and was incredibly pleased. Not because of the product selection, but the attention and guidance from the staff. I tend to over analyze and they made the process super easy and I received nothing but compliments from friends and family on the finishes I decided to purchase through Forma!”
“I went in for a Traeger BBQ. Of all the five associates that I came in contact with, all were knowledgeable, courteous and helpful. A pleasant and simple execution from beginning to end.”
“Popped in here with my wife for a couple of things yesterday. Needed an attachment for garden hose which we couldn’t find, so asked for help. Unfortunately, the young gentleman we asked was on his first day at the store but he immediately got someone else to help. We showed a picture of what we needed to the lady that came to help and she knew instantly what it was called and where to locate it!!
I’m sorry I cannot remember her name but if Home Depot reads these, she would be a loss to the company if she left.
Excellent, excellent customer service.”
“Great showroom with exceptional customer service! Meline is fantastic. She went above and beyond making sure I got what I wanted and helped me pick the tile that matched my vision! If you're looking for quality tiles look no further. Great experience all around!”
“It's a really big place but everyone is willing to help you find the things you need. I needed some spray paint to fix up our grill and someone came to help within 10 seconds of pressing the button.”
“I do recommend Home Depot but their return service need to be reviewed. The last two times I retuned an item in the late evening there were two return stations open. Both stations had multiple item returns and the line was getting longer. But there were three or four employees further back that seemed to be conversing and enjoying themselves rather than opening up a new station. Management needs to retrain these employees.”
“I recently visited Contractors Warehouse, and I had a fantastic experience! From the moment I walked in, I was greeted by a friendly team who made me feel right at home. Everyone was incredibly pleasant, knowledgeable, and more than willing to help with any questions I had. Whether it was finding the right materials or offering expert advice, their professionalism truly stood out. It's clear that they genuinely care about their customers. I’ll definitely be returning for future projects and highly recommend Contractors Warehouse to anyone in need of quality service and expertise!
I'm grateful for Alija and Briza who helped in putting together my large order and setting up delivery.”
“One stop time saver plus low prices. high price higher quality must be ordered but still best price.
You will save money just on one stop time is Money Only negative
No mobility scooter
If your handicap
not like all franchise stores.
Ask for manager to complain.
Meanwhile bring your own worth it”
“Malcolm was wonderful today in the garden center. He was very helpful! He was very sweet and made my visit smooth and enjoyable, even putting a smile on my face. I always enjoy coming here to look for new plants, but this time the customer service really stood out. I really appreciate Malcolm and hope to see him again the next time I come in. Thank you, Malcolm!”
“Some of the sales persons are way too snobbish to deal with humble clients, but hey also have corteous sales people, just ask for somebody else if the sale person makes you feel uncomfortable”
“After leaving a Home Depot store in panorama city unhappy and told that van nuys had the turf I was looking for I was gain disappointed that they did not have the less turf like the system showed. The manager was great and made an executive decision to give me a simulate turf at the same affordable price of the turf I was looking for. Thank you Tony and staff for making my day and taking such good care of me. I spend thousands at Home Depot and this amazing service is why I will visit the van Nuys store more often. Thank you”
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“Home Depot has employees with no knowledge of costumer service,any knowledge of how to help a costumer with any ?Costumer would need to be attended by any employee.”