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April 2024 by Dani F.
Absolutely horrible place! if you ever have to come here I feel sorry for you. You will have to wait about 1000 hours & no one will help you.
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March 2024 by Hazel Villegas
if i could give 0 stars i would wait time is ridiculous waited almost 2 hours and when i asked how much longer they just told me to be patient never coming to this location again
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February 2024 by Mr Good
They forgot one of my tests
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February 2024 by Gee Squared
After reading all of the negative reviews, I was a little bit nervous about having my blood drawn here. But everything went smoothly. The nurse who drew my blood was friendly enough, and took the sample without issue... Definitely make an appointment though, because when I got there at 7:30 am, there was already four walk-ins waiting. I snickered at them all and thought so highly of myself. I wanted to scream at them: Commoners!! ...I made up the the last part :)
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February 2024 by Plur People
Just the worst service/waits....
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February 2024 by JM CONDOR
I arrived before my appointment, which was at 10am. At 10:30 I had to call their attention because of the delay so they could help me.
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January 2024 by Sahar
I truly believe that this set of staff deserve 5 stars. I loved this location. I don't normally write reviews but I have to give huge recognition to Farzi! She was a very kindhearted and enthusiastic professional who had a lot of patience with me and was very skilled at taking blood. I barely felt it. I had such poor experiences at the Etiwanda location nearby and will never be going back. Thank you Farzi!
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December 2023 by Cameron Camaioni
I don’t know why this place gets such a bad rep. Yes there is no one manning a desk (what do you expect when min wage is so high) but once you’re in and figure the check in system out it’s all good. The techs are nice - they support your needs and are accommodating special requests. Painless blood draw from someone who has special requests.
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December 2023 by L L
The worst Quest location I have been to, no receptionist, systems don't work properly, TV is off to see the patients names, no parking, too many walin-ins due to the hospital nearby, don't waste your time...
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December 2023 by Thomas K.
Absolutely rude and standoffish staff. They all had an attitude and gaslighted their patients. I went there to get some blood work and my I told the lady my right arm is easier to draw blood from because the vein is bigger and she just rolled her eyes at me. I was just trying to make it easier for her and me because I don't wanna get pierced by her over and over again looking for the vein on my left arm.
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December 2023 by David M.
No receptionist, they hide behind a locked door quickly grabbing a cust and heading to the back. Made an appt, they ran 45 min late so why bother. Extremely understaffed and rude. Definitely not a sterile environment not by a long shot. Staff rude as well, use other Quest locations they are not all like this.
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November 2023 by Anibal Chaidez
No Receptionist. Only Kiosk. Wait time for Walk Ins is beyond ridiculous. If you are here after your appointment in this building, do not come here.
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November 2023 by Trinity Angelos
I was honestly not sure what location I should go to since I have never been to one before, and I’m so glad I went to this location. It was quick, fast, and easy!
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November 2023 by Ricardo B.
The worst part of this experience was having a video playing in the lobby repeating "make an appt for little to no wait time :)" and "friendly and helpful service :D" when: 1.) We ended up waiting a 1 hour longer than our appt. 2.) They skipped us because we weren't in the lobby when they had a "wait outside and text you when ready" option on check-in. [why have that option if your staff doesn't even follow it/know about it?] 3.) When asked questions they close the door in your face. 4.) When you try to explain the situation and that maybe there is something wrong with their system all they do is blame you. I get that they were behind schedule. I can understand that that happens, especially in healthcare. But geez was this whole experience disappointing in regards to efficiency and professionalism. At least shut the tv off so the people in the waiting room don't have to listen to lies on repeat.
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October 2023 by Sheri L.
This place is the worst. Don't waste your time fine another diagnostic center! Come if you want to wait for a long time with an appointment!
