The AT&T Store in Temecula offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes prepaid phone plans with no annual contract and nationwide 5G service with unlimited data plans. The staff is frequently described as easy to talk to, very helpful, knowledgeable, and welcoming, providing great customer service, time, and patience. Customers report that employees are thorough, engaging, and in no rush, ensuring they understand the services and benefits for their family. However, experiences can vary. One customer reported a nightmare situation involving billing errors, such as being charged for four lines instead of three, which took over a month to partially resolve with promised credits not appearing. There were also issues with new phones stopping working, requiring free replacement SIM cards, and unfulfilled orders for screen protectors over a long period. Attempts to contact management via a provided email address received no response. While many recommend the store for its helpful staff and better pricing compared to other carriers, some advise going to a different AT&T location due to these persistent service and follow-up problems.
Very good service store is very clean katrina is very patient and knowledgeable
October 2025
I love the customer service, friendly environment, and Alberto is the best came back to AT&T because of him and for his experience and knowledge as well as his friendly home town way of being!
October 2025
The young Sale Assistant named David should get an award for how hard he worked to help this Senior Citizen get back up to speed in the Techo-sphere! 😆😂
