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“Brooke was the best. She took good care of us at the Ynez Road AT&T store. Not only did she help with getting us set up with the new phones we cleaned, but also assisted in changing the transfer of billing responsibility to get a further discount on our Internet service.”
“I’ve been in this store about 4 times trying to return the business internet router and finally after today Jason got it done. Business customer service was not helpful at all until Jason got on the phone with them and they were able to make it happen.”
“I recently had a great experience at a Verizon store where I purchased four new phones. Isaac was incredibly helpful, patient, and knowledgeable throughout the entire process. They took the time to explain all the plans, features, and promotions, making sure I got the best deal for my needs. Everything was set up smoothly, and they made the upgrade process quick and stress-free. Overall, the customer service was outstanding, and I left feeling confident and satisfied with my purchase. Go ask for him! :)”
“I had the best experience here when buying a phone my new friend at the front with light blue eyes helped me get the best deal for one of the newer model iPhones if you’re in a scratch for a new phone or need a phone repair definitely come here they also sell gaming consoles if anyone’s interested really cool place i recommend stoping by and giving it a glance!!! :)”
“Quick, efficient and easy. Needed a pre-paid hotspot plan activated as I tried to do online but was having issues. Walked into this location and 10 minutes later walked out with my up and running hotspot. Very friendly and helpful staff. Could not have been happier with my visit”
“I love the customer service, friendly environment, and Alberto is the best came back to AT&T because of him and for his experience and knowledge as well as his friendly home town way of being!”
“I had an awesome experience. I was greeted with kindness and service was expedited with efficiency.Neo was the customer service representative that assisted me. He was over awesome. I recommend everyone reading this review to have him service your request.”
“Hash was so helpful and genuine. His customer service exceeded my expectations. Your customer service in my past experience hasn’t been the greatest , but Hash has completely changed my mind .Now when I need help I will not hesitate to go in the store.”
“At team Mobil Temecula mall
Your agent Naomi Dominguez went above and beyond with customer service with q&a. We are old school we had lots of questions with our new phones she took the time to help us set phone with all questions..outstanding customer service..”
“Still remembered me after buying a case from them 3 years ago which still held up. Got a new one today for the same price and awesome design too. Screen protector professionals as well. After market repairs, but what else do you expect. Still great”
“Gabby is a customer service MVP.
Two years ago, she told me to get a phone case. I didn’t think much of it at the time because the cases they had were a bit expensive, but not even a month later—I dropped my phone and cracked the screen and camera. I should’ve listened to her the first time. Using that phone after it cracked was a pain. Blurry emails and blurry photos. Hard lesson, hard learned.
Last week, I had to run an errand out in Temecula, so I stopped by the store. Gabby was there—same energy as before. Kind. Professional. Down-to-earth. She helped me upgrade my phone when my local Boost didn’t want to honor the deals I was getting in my email. She made sure I got the right phone at the right price—no pressure, no attitude, just solid service. She even gave me an honest time estimate for the data transfer, so I went next door and got a great hair cut at a great price too. I drove out of that shopping center feeling like a million bucks. Clean hair and clean phone for very reasonable prices.
Then yesterday, I called her about a whole different situation—trying to recover my old phone number. No benefit to her, no sale involved. Still, she took the time to walk me through what I needed to do. That’s character.
People like Gabby make all the difference. Hardworking, respectful, knowledgeable, and not just trying to make a quick buck—she cares. In a world where folks just try to sell you stuff or rush you out the door, Gabby’s different. That kind of help stays with you.
Thanks, Gabby. You’re appreciated.
If you’re ever near Temecula and need phone help, ask for Gabby. Trust me—she’s the real deal.”
“I had a great experience going to this Gamestop today, Jesenia had amazing customer service! She assisted me with an order, was very knowledgeable/friendly, and was super helpful. She's super personable, and she helped me complete an order that I originally planned on buying elsewhere. Thank you!”
“I always have a great experience at this Verizon location. The team is consistently helpful, especially when it comes to choosing the right rate plan and setting up a new Samsung device. Everyone is friendly, knowledgeable, and patient. I truly appreciate their support—definitely a 5-star team for their amazing work!”
“I don’t usually write a review but when I get great service, and I get more than I expected, versus other retail stores, I want to make sure the credit is granted. I was extremely pleased with the support Anthony provided. Very polite, very well educated of the service provided and he made us feel comfortable with our purchase. I will indeed recommend this store to all of my friends as I have done in the past.”
“Was helped out by Royce. He helped me set up my new iPhone, and went above and beyond. He stayed past the closing hours just to help me out and didn’t make me feel like I was bothering him. Royce got me my iPhone and everything transferred over that same day. he helped me out every step of the way and there was a lady who helped me out too, but I forgot to get her name. Thank you so much, Royce!”
“Very clean. Lots of customers and not enough employees. I was lucky, after approx 40 minutes an employee went be asking what we needed and she promptly brought me a new remote control.”
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“Sergio was great! His knowledge of the screen protectors and his recommendations were spot on. We also purchased a phone case from his recommendation! We have all 6 phones in our family using ZAGG products for our busy lifestyles!”