-
June 2024 by Michael Pomije
Quick and easy service.
-
May 2024 by Dave White
We brought our wireless device into the AT&T store to buy the wireless service for a mobile hot spot. Jose was great at setting us up and making it work. He even identified a discount we were entitled to that will save us on our monthly bill. It was a great and easy experience. Thanks!
-
April 2024 by Evan Hoenig
The service in-store service I received was actually really good, until I checked my account and realized that insurance and ATT Next Phone upgrade service were added to my account without my consent, AKA FRAUD! Both services were never even discussed with me by the associate (Brittany N) and are also not present on the in-store receipt I was given. I was able to cancel but was still charged for both of those services for the first month (roughly $40). I have opened up a fraud claim with AT&T corporate and will be reporting to CA Dept. of Insurance, BBB, and the FCC.
-
April 2024 by Kimberly Genotiva
Staff was easy to talked to, very helpful and knowledgeable we stayed too long because we had to transfer files from old phone but the rest was perfect.
-
February 2024 by Rich Hill
This location is terrible. Service is REALLY SLOW and they don't even acknowledge you when you in. We ended up going to the actual AT&T store by the mall for better service. The employees here are really lazy and I hope this shop gets shut down and they all end up jobless
-
January 2024 by imppixy imp
The store is good but the company is so bad that they are professional scammers, dont switch your lines or plans to them
-
January 2024 by Alshabeeb M
The worst company ive ever dealt with, they are literally scammers, they call you to offer you a free phone then when you realize its a contract they want to charge you with cancellation fee and bunch of other stuff to rip you off, one bad review per a day for you
-
November 2023 by Frank Bustos Vom Bustos Hause
The worst customer service I’ve experienced in ATT store. Walked in I wasn’t greeted, walked out then back in and stood there for 10 minutes the employees didn’t say a thing . I get it they hate their jobs but it’s not my fault.
-
August 2023 by Eduardo and Jewel Celis
Associates were amazing! Thank you guys
-
July 2023 by John Steindl
Great staff in this AT&T Store.
-
July 2023 by John Gutierrez
Weak service
-
May 2023 by Sarah R.
if i could give at&t -10 stars i would i canceled my plan 2 months ago and they are still trying to charge me for nothing..... and they won't refund the money back. guy at the store told me to call my bank cause "customer service" aren't going to stop and won't give anything back..... the WORST company! good scammers tho i'll give them that!
-
March 2023 by Tamra R.
I went into this store several times to follow up on two phones that went missing when I traded them in. The "Loyalty Department" of ATT had told me to request the manager Albert fix this issue because this was an "in store purchase" . However, Albert the manager keeps saying he "can't do anything" and that the sales person "Amy" (that I traded my phones to) is "no longer here"... I asked for his managers contact info which he refused to provide. He keeps telling ATT that "he has contacted the higher ups" and is claiming they have not contacted him. ATT told him he is the one that would credit me for the phones. They just keep blaming each other for who's responsible and several frustrating months later, I have yet to be credited for this disaster. In the meantime, I will be reporting this store to the BBB for its unprofessional and fraudulent business conduct.
-
March 2023 by Martha Macias
I have been with Verizon for over 15years and after review of my service and what I was paying I decided to check ATT because of my work benefits and the pricing was so much better. I got a quote online but decided to call the store to see if maybe they had the phone and I could do my service there Kristy Elwell answered the phone and her tone was so welcoming and she said come on in I’ll add you to the wait list if you don’t mind waiting a bit they were busy but would love to help me. I walked in 30mins before closing and only waited a few minutes for Zeltzin (Ami) Estrada to help me. They treated with such great customer service it seemed like they were in no rush to push me out and made sure they really helped me understand the services and benefits and made sure my family and I were set up right. I am so happy I came here and I am beyond grateful for their help, time, and patience. I would recommend them to my family and friends!! Great experience! Thank you!
-
February 2023 by jyll j.
I wanted to thank both Britney and Zack maybe Josh. I can't remember his name Anyway They both were so helpful I appreciated them both Thank you
