Journeys is a store offering the latest styles of skate shoes, athletic sneakers, boots, sandals, clothing, and accessories for men, women, and kids. It features a very extensive and excellent selection of shoes from brands like Converse, Vans, Dr. Martens, and New Balance. The staff is consistently described as friendly, kind, personable, and helpful, providing absolutely incredible and outstanding customer service. Reviews highlight employees who are warm, easygoing, and knowledgeable, walking customers through trends and helping define a personal look. Staff members are noted for making exchanges quick and easy, helping find items within a price range, and going above and beyond to locate products. This excellent service and curated selection create a great experience that makes customers want to come back and continue shopping.
Long time customer, excellent service. I’m looking at the bottom reviews, their policy on the receipt says “Merchandise in New Condition with original receipt can be returned for a full refund or exchange within 365 days” meaning can not be worn. I’m surprised people don’t look at policies before reviewing.
December 2023
Andrew & Casey both were very helpful and gave Outstanding customer service. Casey was so warm and friendly doing her job. Thank you Andrew and Casey your doing a great job?
August 2023
They have a very extensive selection of shoes. The customer service is absolutely incredible. Jorden knew exactly what my daughter needed before we even asked. A mother’s fairy godmother. Great experience.
