-
January 2024 by Mauricio Luis
Good area to shop with good customer service!
-
December 2023 by Kammie Johnson
Andrew & Casey both were very helpful and gave Outstanding customer service. Casey was so warm and friendly doing her job. Thank you Andrew and Casey your doing a great job?
-
December 2023 by Angelica Vasquez
Made a return on Some popular Uggs that’s had a scuff, & The Older Caucasian lady had to rudely give her opinion on me returning them, yes someone else will buy them and that will be their problem when the wear will make it worse. If I ever return to this location, she will not be earning any daily quota from me.
-
August 2023 by Mireya Basurto
Today I went to this store and I had a very bad experience from the staff and I was not the only one. I understand that the store is full and people want to see the shoes but they close and they want you to see the shoes from the outside and tell them what size you want without letting you measure them and pay from the outside, the employees are very rude ???
-
August 2023 by Judy Rudolph
They have a very extensive selection of shoes. The customer service is absolutely incredible. Jorden knew exactly what my daughter needed before we even asked. A mother’s fairy godmother. Great experience.
-
May 2023 by Ron G.
Ashley: I went in to buy some new Doc Martens with/for my wife, Ashley was such a great salesperson, she sold us "2" sets, then called another location because her location did not have sandals. She was able to get those a few days later, so my wife bought 3 pairs of Doc Martens, then came back a week later and bought the purple Doc's Ashley suggested.
-
February 2023 by Kaylee L.
The lovely manager Casey helped me with an exchange on my doc martins. She made it such a quick and easy fix. I am someone who hates doing returns because usually at other stores in the past it's been a hassle but she definitely made me want to comeback and continue shopping. She also helped me find a new pair of tennis shoes in my price range which was super helpful! I always enjoy her easy going and helpful attitude eveytime I visit!
-
October 2022 by Brandon Fitzgerald
The young lady was very professional and sweet, while the gentlemen there was a bit short and slightly rude.
-
September 2022 by Ana Vasquez
I’m new to this city I went to this store the girl with acne on her face was very rude she’s lucky I’m trying to seek the lord because for no reason she was unprofessional but wasn’t going to let her ruin it my day so be careful she likes to drop scissors ✂️ if you see my comments you know what I’m talking about if don’t like to deal with people you are in the wrong job ???
-
September 2022 by Kerushen Morgan
Very kind and personable staff. I always walk my dog here to visit everyone whenever I’m in town and they’re always excited to see her. Their shoe selection is excellent and their service is excellent!
-
August 2022 by Patty Melgar
I’m new to this city I went to this store the girl with acne on her face was very rude she’s lucky I’m trying to seek the lord because for no reason she was unprofessional but wasn’t going to let her ruin it my day so be careful she likes to drop scissors ✂️ if you see my comments you know what I’m talking about if don’t like to deal with people you are in the wrong job ???
-
June 2022 by Erika L.
This store definitely has potential if it wasn't for the manager of this store. Not only does she come off rude to customers, it doesn't seem like she treats her associates any better after talking to a few of them. KC (I think her name was) definitely will be the reason I no longer shop at Journeys. Get a better store manager!!
-
May 2022 by tacarra shimek
Amazing store amazing customer service i had a mix up about the shoe size for my husband and withought question they took them in the back and helped me fix the size and even gave my kids stickers to keep them happy while I waited the short 2 minutes it took them to help! They're an awsome store with good customer service. They work very efficiently! Thanks guys, made my exchange experience so much better than any store I've been to.
-
April 2022 by Diego Arguelles
Kasey at the Journey’s is the nicest and most helpful person, she will call around if need be to find the right shoe/product you’re looking for. If she isn’t there any of her employees are just as helpful as she is. The service here is honestly the best and they’re always nice and helpful 10/10 would recommend buying your shoes here.
-
April 2022 by JUSMEN TABONG
Justin from Journeys Spectrum Center called me around 12:20 noon today and asked me to be at the Spectrum store at 2pm for an interview on such a short notice, I found my way there from a 59 mile drive and made it at 1:59, I called him to ask what land mark he can give me for me to find the store at once as I was already by the ferries wheel where he told me it was close to. He told me to look it up from the directory which as a matter of fact I already did but map have been taking me on loops. I got the store at 2:15 After looping around to find a store and the girl on the counter told me that they can no longer accommodate me Because I am 15 minutes late. She wanted me to reschedule for Thursday. I explained how far it came from but she said she’s sorry. I’ve been HR manager for quite a while and I never did the same thing to any of my applicants. Very rude and inconsiderate