Lush Cosmetics Temecula is a welcoming store that offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many customers appreciate the variety of products, including bath bombs, body butters, vegan haircare, and fresh face masks, making it a fun and ethical shopping destination. Over 35% of their products are packaging-free, with most packaging made from recycled and recyclable materials, reflecting their commitment to sustainability. Customers frequently praise the staff for their friendliness, patience, and helpfulness. Employees like Jasmine, Victoria, and Tessa go above and beyond by demonstrating products, offering recommendations, and providing samples, creating a positive shopping experience. Visitors have enjoyed browsing the store, receiving personalized assistance, and even participating in fun events like birthday parties, which are described as entertaining and educational thanks to hosts like James and Chris. While some reviews mention rude experiences with certain staff members, the overall sentiment highlights excellent customer service from dedicated employees who make shopping enjoyable. Whether shopping for gifts or personal use, customers leave satisfied and eager to return, appreciating the store’s ethical products and the friendly, helpful team that makes every visit special.
And customers service, the workers Piper and Victoria were awesome. They were so helpful and polite. I would 110% being coming back. They even gave me a sample of the item of was looking at but unsure
December 2024
I visited the store today James helped me find all the gifts I needed. Thanks James you were awesome!!
August 2024
The staff here were very rude and not helpful at all unfortunately it's the closest one too me but they ruined the experience
