Soma is a welcoming and supportive bra fitting store known for its exceptional customer service. The staff, including Natalie and Lauren, are praised for their patience and attentiveness, helping customers find the right fit and style. Many reviews highlight how the team listens to individual needs, offering multiple options and thoughtful recommendations. This is especially appreciated by customers with specific requirements, such as those needing bras for mastectomy prostheses, where comfort and softness are essential. The environment is friendly, and customers often feel comfortable and cared for, despite occasional wait times due to the store's popularity. Overall, Soma is recognized as a quality store that provides personalized help, making it a favorite destination for those looking to upgrade their lingerie. Many customers express their intent to return, feeling satisfied and confident with their purchases.
Natalie was very helpful. I recently have had a challenging time finding a bra to fit correctly. Natalie listened to my needs and provided multiple options and advice. This was much appreciated. Thank you!
July 2024
Natalie was very helpful. I recently have had a challenging time finding a bra to fit correctly. Natalie listened to my needs and provided multiple options and advice. This was much appreciated. Thank you!
December 2023
5 star customer service by Lauren. She went over and beyond . She was patient while fitting me for the right bra. She made great recommendations and I ended up very pleased with my purchase . You will not be disappointed at Soma!! I will be a returning customer . Her co-worker was just as pleasant . Melanie Bradford