Starfire Direct provides unique, contemporary home design products including gas fire pits, fire glass, patio furniture, umbrellas, BBQ grills, and indoor fireplace essentials. Customers report a really positive experience with the company, frequently describing their customer service as excellent, amazing, outstanding, and superior. Multiple reviews highlight exceptional help from a knowledgeable and patient sales agent who provides great options, guidance, and seamless support, even following up after purchase and assisting with modifications or exchanges. The business empowers customers to craft the perfect outdoor oasis by offering a large variety of styles, materials, and price points from favorite brands. Reviews note that the company’s detailed product specifications and drawings are invaluable for projects requiring permits, solving issues other manufacturers could not. The products themselves receive high praise for their beauty, sturdiness, simplicity, and quality, often leaving guests astonished. Customers express being very happy with their purchases, from fire pits to patio sets, and strongly recommend Starfire Direct for their impressive combination of superior products and genuine customer care.
Purchased the Beton 42” fire pit, primarily because of its hidden tank feature. We did wait a bit for it to come in, as it was back ordered, but it was totally WORTH THE WAIT! We’re completely delighted.
August 2024
I worked with Mari and she was so helpful. I took her advice and could not be happier with the purchase. We bought the Moreno copper fire pit with hidden propane tank, it was a great option since we do not have gas piped to the patio.
July 2024
Scott Nunes was very helpful and very fast getting me the required information that I needed. Thank you!
